What is Knowledge Search?
What does 'Knowledge Search' mean?
Knowledge search puts the firm's own work product within reach of a question asked in plain language, reading across the document management system, email, shared drives and past matters. The detail that matters most is whether documents are searched where they live or have to be copied into a vendor's store, because a migration is a security review and a project in its own right. Then check that search honours the access permissions already set on each matter.
List of software with Knowledge Search functionality
About the reviewer
Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].