What is Human Annotation?
What does 'Human Annotation' mean?
Human annotation gives reviewers a queue of real agent runs to label, so a person who knows the business can mark what good looks like and feed that back into the automated graders. It is the step that keeps automated scoring honest. What differs between platforms is queue management, whether several reviewers can be compared against each other, and whether labelled runs become a reusable test set.
List of software with Human Annotation functionality
About the reviewer
Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].