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Compare zto.technology vs VoiceOps

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VoiceOps - Conversation Intelligence Software
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Overview

Description

. "Experience a significant improvement in your relationship building skills with ZTO technology. Created through collaborations with top corporations in France, our innovative system, ... Read More

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(27)
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Software Demo

Demo

Features

Total Features

19 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pagezto-technology pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          13

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          ZTO Technology delivers a compelling, people-first approach to analyzing and enhancing communication skills. Its unique system, Comscope, transforms interviews and pitches into actionable ...Read more

          VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more

          Pros and Cons
          • By translating one-on-one interactions into qualitative variables, ZTO offers highly tailored insights that are invaluable for improving interpersonal communication and performance.

          • Developed through collaborations with leading corporations in France and delivered by a French-Canadian team, the solution benefits from both global expertise and local market understanding.

          • ZTO’s emphasis on qualitative data over quantitative metrics enables a more human-centric, nuanced understanding of relationship dynamics—ideal for sales pitches, interviews, and coaching.

          • The proprietary Comscope system stands out by automatically interpreting verbal interactions, giving it a competitive edge in communication analytics.

          • While powerful in analytics, ZTO appears to lack integration with scheduling, CRM, or broader workflow management tools, potentially requiring supplementary software.

          • The platform’s focus on translating interpersonal communication may not appeal to businesses looking for full-suite sales or customer service tools.

          • VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.

          • By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals.

          • The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources.

          • With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions.

          • VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.

          • Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Allianz

          Allianz

          BMW

          BMW

          Adecco

          Adecco

          Square

          Square

          Airstrike

          Airstrike

          FundingCircle

          FundingCircle

          Media and Screenshots

          Screenshots
          ZTO technology

          3 Screenshots

          VoiceOps screenshot

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither zto.technology nor VoiceOps offers a free trial.

          zto.technology is designed for Large Enterprises, Medium Business and Small Business.

          VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both zto.technology and VoiceOps are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to zto.technology includes NordPass, Bonzo, Modjo, Refract, bao, Chorus, Convin, Avoma, Zoovu and Zipteams.

          Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].