NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Zoho Mail vs Loops Comparison

Last updated:

Zoho Mail

3.9(523 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Zoho Mail is an affordable and user-friendly way to protect the privacy of an email. With this encryption software, user can send and receive emails with total confidence that messages are secure. Protect integrity, and…

Loops

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Loops is a comprehensive feedback platform that helps professionals, small businesses, and medium companies access analytical insights from their customers. The software enables users to create sophisticated tests using…

Zoho Mail leads on user satisfaction with a 3.9-star rating across 523 reviews.

Zoho Mail vs Loops — at a glance

FeatureZoho MailLoops
Rating3.9 / 5
Reviews523
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategoryEmail SoftwareEmail Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacBrowser Based (Cloud)
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between Zoho Mail and Loops

  • Free trial: Zoho Mail offers a free trial; Loops does not.
  • Deployment: Zoho Mail supports Browser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Loops supports Browser Based (Cloud).

Zoho Mail vs Loops — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Mail
Talk to an expert
Talk to an expert
Loops
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho Mail

Affordable, user-friendly secure email hosting for SMBs and freelancers.

Choose if
  • You need cost-effective email hosting with encryption and spam protection.
  • You want easy migration tools and professional email branding capabilities.
  • Your team requires integration with tools like Salesforce and Dropbox.
Consider alternatives if
  • You require advanced enterprise-grade security and compliance features.
  • You need highly responsive and consistent customer support.

Loops

Best for

Large Enterprises, Small Business, Medium Business

Zoho Mail typically suits Large Enterprises and Small Business. Loops tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho Mail is an affordable and user-friendly way to protect the privacy of an email. With this encryption software, user can send and receive emails with total confidence that messages are ... Read More about Zoho Mail

Loops is a comprehensive feedback platform that helps professionals, small businesses, and medium companies access analytical insights from their customers. The software enables users to ... Read More about Loops

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Loops has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Zoho Mail and Loops on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Medium Business
  • Large Enterprises
  • Small Business
  • Individuals
  • Freelancers
  • Medium Business
  • Large Enterprises
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Mobile - BlackBerry
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Mobile - BlackBerry

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes

GDPR

✓ Yes

ISO 27001

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Zoho Mail User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

192

77

11

8

28

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally appreciate Zoho Mail's affordability and feature set but express concerns about support quality and email filtering reliability.

What buyers like

  • Affordable pricing
  • User-friendly interface
  • Integration with external tools

Common complaints

  • Customer support responsiveness
  • Email filtering and delivery issues

What buyers like

  • Comprehensive feedback platform
  • Integration with design tools
  • Personalized customer experience

Common complaints

  • May require technical knowledge
  • Limited free features
  • Not suitable for large-scale surveys

Pros and Cons

  • Affordable pricing compared to other email services

  • User-friendly interface with integrated calendars, notes, and tasks

  • Good integration capabilities with external tools like Dropbox and Salesforce

  • Inconsistent and slow customer support responses

  • Difficulties setting up custom domains and ActiveSync for Outlook

  • Extensive demographic filters enhance targeting.

  • Integration with design tools streamlines feedback collection.

  • User-friendly interface for quick setup.

  • Limited features for larger enterprises.

  • May require additional training for effective use.

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

BBDO

BBDO

HUFFPOST

HUFFPOST

The Guardian

The Guardian

Framer

Framer

Amie

Amie

Clerk

Clerk

Media and Screenshots

Videos

video-0

1 Videos

No videos available.

Top Alternatives to Zoho Mail and Loops in 2026

Expand your shortlist

Add another option to compare side by side

Search by product name to compare pricing, fit, and buyer feedback in one view.

Compare similar software options

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Zoho Mail or Loops?
Zoho Mail edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zoho Mail and Loops offer a free trial?
Zoho Mail offers a free trial. Loops does not.
What is the starting price of Zoho Mail vs Loops?
Zoho Mail starts at Contact for pricing. Loops starts at Contact for pricing.
What are the top alternatives to Zoho Mail?
Top alternatives to Zoho Mail include PostScanMail, Earth Class Mail, IceWarp, HEY, SaneBox.
What are the top alternatives to Loops?
Top alternatives to Loops include UX-App, UXCam, UserX, UXtweak, User Insights.

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.