NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Zoho Mail vs HEY Comparison

Last updated:

Zoho Mail

3.9(523 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Zoho Mail is an affordable and user-friendly way to protect the privacy of an email. With this encryption software, user can send and receive emails with total confidence that messages are secure. Protect integrity, and…

HEY

Starting at $12 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HEY is email completely under your control. Share conversations and projects with anyone on your team without filling up your inbox. Unfollow any thread that you don’t need anymore and all new replies to this thread won’…

Zoho Mail leads on user satisfaction with a 3.9-star rating across 523 reviews.

Zoho Mail vs HEY — at a glance

FeatureZoho MailHEY
Rating3.9 / 5
Reviews523
Starting priceContact for pricing$12 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessIndividuals, Freelancers / Consultants, Medium Business
CategoryEmail SoftwareEmail Software
PlatformsBrowser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyUSUS

Key differences between Zoho Mail and HEY

  • Pricing: HEY starts at $12 /User/Month. Zoho Mail pricing is not publicly listed.
  • Target audience: Zoho Mail is built for Large Enterprises and Small Business, while HEY targets Individuals and Freelancers / Consultants.
  • Deployment: Zoho Mail supports Browser Based (Cloud), Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; HEY supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zoho Mail vs HEY — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho Mail
Talk to an expert
Talk to an expert
HEY - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zoho Mail

Affordable, user-friendly secure email hosting for SMBs and freelancers.

Choose if
  • You need cost-effective email hosting with encryption and spam protection.
  • You want easy migration tools and professional email branding capabilities.
  • Your team requires integration with tools like Salesforce and Dropbox.
Consider alternatives if
  • You require advanced enterprise-grade security and compliance features.
  • You need highly responsive and consistent customer support.

HEY

Best for

Individuals, Freelancers / Consultants, Medium Business

Zoho Mail typically suits Large Enterprises and Small Business. HEY tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho Mail is an affordable and user-friendly way to protect the privacy of an email. With this encryption software, user can send and receive emails with total confidence that messages are ... Read More about Zoho Mail

HEY is email completely under your control. Share conversations and projects with anyone on your team without filling up your inbox. Unfollow any thread that you don’t need anymore and all ... Read More about HEY

Entry Level Pricing

  • Not Available
  • Starts from $12

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zoho Mail and HEY Compare on Features?

Total Features

0 Features

7 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Zoho Mail and HEY on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $12

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zoho Mail pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - BlackBerry

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✗ No

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Zoho Mail User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      192

      77

      11

      8

      28

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Zoho Mail's affordability and feature set but express concerns about support quality and email filtering reliability.

      What buyers like

      • Affordable pricing
      • User-friendly interface
      • Integration with external tools

      Common complaints

      • Customer support responsiveness
      • Email filtering and delivery issues

      Buyer sentiment

      Insufficient public reviews to determine overall buyer sentiment.

      What buyers like

      • Organized email management
      • Team collaboration features
      • Unfollow threads easily

      Common complaints

      • Limited integrations with other tools
      • Learning curve for new users
      • Not suitable for large teams

      Pros and Cons

      • Affordable pricing compared to other email services

      • User-friendly interface with integrated calendars, notes, and tasks

      • Good integration capabilities with external tools like Dropbox and Salesforce

      • Inconsistent and slow customer support responses

      • Difficulties setting up custom domains and ActiveSync for Outlook

      • Email control with ability to unfollow threads

      • Shared conversations without inbox clutter

      • Focus on email organization and security

      • Lack of detailed pricing information

      • No explicit advanced features for enterprise use

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      BBDO

      BBDO

      HUFFPOST

      HUFFPOST

      The Guardian

      The Guardian

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Inbox

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Zoho Mail and HEY in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zoho Mail or HEY?
      Zoho Mail edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zoho Mail and HEY offer a free trial?
      Yes, both Zoho Mail and HEY offer a free trial.
      What is the starting price of Zoho Mail vs HEY?
      Zoho Mail starts at Contact for pricing. HEY starts at $12 /User/Month.
      What are the top alternatives to Zoho Mail?
      Top alternatives to Zoho Mail include PostScanMail, Earth Class Mail, IceWarp, HEY, SaneBox.
      What are the top alternatives to HEY?
      Top alternatives to HEY include Qualified, Zapmail, Mailshouts, Our Shared Inbox, Workvivo.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.