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Compare Zipteams vs Abbot

Zipteams - Conversation Intelligence Software
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Abbot - Conversation Intelligence Software
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Overview

Description

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call ... Read More

Abbot lets customer service teams manage and optimize their conversations in Slack. The Smart Priority Queue feature ensures all important messages are answered first, and you can designate ... Read More

Entry Level Pricing
  • Starts from $1,199 , Billed Monthly
  • Starts from $49
Free Trial Availability
  • No free trial
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Software Demo

Demo

Features

Total Features

17 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,199 , Billed Monthly
          • $49
          Pricing Plans
          • Zip Start

            • Unlimited users

            • 10,000 meeting minutes included every month

            • Pay-as-you-go minute slabs

            Show more +

          • Zip Grow

            • Unlimited users

            • 20,000 meeting minutes included every month

            • Pay-as-you-go minute slabs

            Show more +

          • Zip Scale

            • Unlimited users

            • 30,000 meeting minutes included every month

            • Pay-as-you-go minute slabs

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          Zipteams, as per the recent reviews, stands out as a highly effective and convenient tool for conducting meetings and enhancing communication. Users appreciate its ease of use, comprehensive ...Read more

          Abbot brings a refreshing and highly practical approach to managing customer service conversations directly within Slack. I was particularly impressed by its Smart Priority Queue, which ensures ...Read more

          Pros and Cons
          • Easy to use with a variety of features for tracking and recording conversations, making meetings convenient.

          • Detailed transcripts and summaries provided after each call, aiding in communication understanding and improvement.

          • Instant demo booking technology allows for customer engagement with minimal touchpoints and quick responsiveness.

          • Excellent layout, video recording feature, and speaking to hearing ratio metrics for insightful business meetings.

          • Limited marketplace options for additional apps and connectors, potentially restricting advanced functionalities.

          • Some users find the rich features and customizations complex, requiring proper support for better understanding.

          • Automatically surfaces the most important customer messages, ensuring critical issues are addressed first without manual triage.

          • Helps maintain service-level expectations by setting clear timeframes for responses and resolutions.

          • Allows for workflow automation based on predefined triggers, reducing repetitive tasks and increasing efficiency.

          • Offers seamless escalation workflows by connecting with existing incident management tools, especially beneficial during critical outages.

          • Designed primarily for Slack, which limits flexibility for teams using other platforms like Microsoft Teams or Discord.

          • Lacks in-depth analytics or historical insights that some larger support teams might need for performance tracking and optimization.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Lead

          Lead

          NEO Soft

          NEO Soft

          SPYNE

          SPYNE

          No Customers information available.

          Media and Screenshots

          Screenshots
          Meeting Room

          3 Screenshots

          Marketing Overview

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Abbot offers Free Trial, but Zipteams does not.

          Zipteams is designed for Large Enterprises, Medium Business and Small Business.

          Abbot is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zipteams Starts at $1,199 when Billed Monthly whereas for Abbot Starts at $49/Month.

          Some top alternatives to Zipteams includes NordPass, Conversica, Konverse AI, Goodmeetings.ai, q&ai Technologies, Convin and Avoma.

          Some top alternatives to Abbot includes Conversica, Konverse AI, Conversational AI Bot, SkylerAI, q&ai Technologies, HelpCrunch, Convin, ContactEngine and Conversocial.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].