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WebPT vs MedBridge vs Zonka Feedback Comparison

Last updated:

WebPT

3.9(163 reviews)

Starting at $3 /Day

  • Individuals
  • Large Enterprises

WebPT, the leading physical therapy software, is designed to elevate patient care and drive business growth. Developed by a therapist specifically for outpatient rehab organizations of any size or specialty, WebPT offers…

MedBridge

4.2(191 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

MedBridge leads on user satisfaction with a 4.2-star rating across 191 reviews.

WebPT vs MedBridge vs Zonka Feedback — at a glance

FeatureWebPTMedBridgeZonka Feedback
Rating3.9 / 54.2 / 54.7 / 5
Reviews163191130
Starting price$3 /Day$250 /User/Year$24 /Month
Free trial No No Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryMedical Practice Management SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAAGDPR
Data residencyUS, EUUSGlobal

Key differences between WebPT and MedBridge

  • Pricing: WebPT starts at $3 /Day, while MedBridge starts at $250 /User/Year.
  • Target audience: WebPT is built for Individuals and Large Enterprises, while MedBridge targets Large Enterprises and Medium Business.
  • User satisfaction: MedBridge scores higher with a 4.2-star average.
  • Deployment: WebPT supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare WebPT vs MedBridge vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WebPT - Physical Therapy Software
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Talk to an expert
MedBridge - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

WebPT

Best for outpatient rehab clinics needing streamlined documentation and billing integration.

Choose if
  • You operate an outpatient rehabilitation or specialty therapy clinic seeking therapist-designed software.
  • You want simple, intuitive documentation templates with integrated compliance features like therapy cap support.
  • Your team values seamless billing integration with Therabill and convenient remote access to patient records.
Consider alternatives if
  • Your organization requires extensive customization of advanced features or marketplace app integrations.
  • Your clinic experiences frequent internet connectivity issues that disrupt software functionality.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

WebPT typically suits Individuals and Large Enterprises. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WebPT, the leading physical therapy software, is designed to elevate patient care and drive business growth. Developed by a therapist specifically for outpatient rehab organizations of any ... Read More about WebPT

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $3
  • Starts from $250
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small businessesMedium businesses
Small BusinessMedium Business
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Software Demo

Demo

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How do WebPT, MedBridge and Zonka Feedback Compare on Features?

Total Features

0 Features

0 Features

28 Features

Unique Features

No features

No features

No unique features

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Compare WebPT, MedBridge and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $3
        • $250
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        WebPT pricing
        MedBridge pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US🇪🇺 EU
        🇺🇸 US

        WebPT vs MedBridge User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        157

        89

        4

        2

        3

        142

        30

        7

        2

        4

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate WebPT's ease of use and billing integration but note occasional connectivity problems and limited customization.

        What buyers like

        • Ease of use
        • Billing integration
        • Customer support

        Common complaints

        • Connectivity issues
        • Limited customization

        Buyer sentiment

        Buyer sentiment is positive across 185 reviews, with strong overall satisfaction.

        What buyers like

        • Variety of courses offered, allowing users to find relevant and useful content.
        • Easy access and user-friendly platform for both new hires and experienced users.
        • Clear and concise presentation of information, making learning efficient and effective.

        Common complaints

        • Program may be slow to operate at times, affecting user experience.
        • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Streamlined documentation with intuitive templates

        • Convenient remote access to patient records

        • Seamless integration with Therabill for billing and workflow

        • Occasional connectivity issues disrupting functionality

        • Limited customization options for advanced features and marketplace apps

        • Seamless integration with existing EMR systems.

        • Designed specifically for healthcare professionals.

        • Improves overall workflow efficiency.

        • Not suitable for non-healthcare businesses.

        • Setup can be time-consuming.

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Impact

        Impact

        APTA

        APTA

        AZ Tech Beat

        AZ Tech Beat

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        News and Updates

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WebPT or MedBridge?
        MedBridge edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do WebPT and MedBridge offer a free trial?
        Neither WebPT nor MedBridge currently lists a free trial.
        What is the starting price of WebPT vs MedBridge?
        WebPT starts at $3 /Day. MedBridge starts at $250 /User/Year.
        What are the top alternatives to WebPT?
        Top alternatives to WebPT include TheraNow, RAPID, iconpractice, TrackActive Pro, ClinicSoftware.com.
        What are the top alternatives to MedBridge?
        Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.

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