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Compare Voxta vs FranklyAI

Voxta - Conversation Intelligence Software
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FranklyAI
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Overview

Description

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Introducing FranklyAI, where cutting-edge AI technology is utilized to enhance connections in a whole new way. Our tagline, "Enhancing Connections with AI Technology," encapsulates our ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          FranklyAI offers an impressive leap forward in workplace communication by embedding cutting-edge AI within Microsoft Teams. From summarizing conversations to streamlining collaboration, the tool ...Read more

          Pros and Cons
          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          • FranklyAI blends effortlessly into Microsoft Teams, allowing users to utilize powerful AI-driven features without needing to switch platforms or learn a new interface, streamlining communication within familiar workflows.

          • By incorporating Conversational AI into team chats, FranklyAI boosts productivity, offering intelligent assistance in real time—be it summarizing meetings, suggesting next steps, or clarifying complex discussions.

          • The platform emphasizes ease of use, ensuring users can engage confidently without technical barriers, contributing to more natural and effective team interactions.

          • FranklyAI isn’t just about automation—it’s built with human connection in mind, ensuring that technology amplifies rather than replaces the nuances of team communication.

          • The deep integration with Teams, while beneficial for some, may limit adoption for organizations using alternative platforms like Slack or Zoom.

          • The user experience heavily relies on the precision and contextual awareness of the AI. Misinterpretations or incorrect summaries can occasionally disrupt workflows.

          Customers

          Customers

          No Customers information available.

          AA

          AA

          University of auckland

          University of auckland

          Media and Screenshots

          Screenshots
          Voxta

          3 Screenshots

          Frankly.AI

          3 Screenshots

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Voxta nor FranklyAI offers a free trial.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          FranklyAI is designed for Large Enterprises, Small Business and Medium Business.

          Pricing details for both Voxta and FranklyAI are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Some top alternatives to FranklyAI includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].