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Compare VoiceOps vs FranklyAI

VoiceOps - Conversation Intelligence Software
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FranklyAI
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Overview

Description

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More

Introducing FranklyAI, where cutting-edge AI technology is utilized to enhance connections in a whole new way. Our tagline, "Enhancing Connections with AI Technology," encapsulates our ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(27)
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Software Demo

Demo

FranklyAI has not given any software demo yet

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Features

Total Features

19 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more

          FranklyAI offers an impressive leap forward in workplace communication by embedding cutting-edge AI within Microsoft Teams. From summarizing conversations to streamlining collaboration, the tool ...Read more

          Pros and Cons
          • VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.

          • By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals.

          • The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources.

          • With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions.

          • VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.

          • Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.

          • FranklyAI blends effortlessly into Microsoft Teams, allowing users to utilize powerful AI-driven features without needing to switch platforms or learn a new interface, streamlining communication within familiar workflows.

          • By incorporating Conversational AI into team chats, FranklyAI boosts productivity, offering intelligent assistance in real time—be it summarizing meetings, suggesting next steps, or clarifying complex discussions.

          • The platform emphasizes ease of use, ensuring users can engage confidently without technical barriers, contributing to more natural and effective team interactions.

          • FranklyAI isn’t just about automation—it’s built with human connection in mind, ensuring that technology amplifies rather than replaces the nuances of team communication.

          • The deep integration with Teams, while beneficial for some, may limit adoption for organizations using alternative platforms like Slack or Zoom.

          • The user experience heavily relies on the precision and contextual awareness of the AI. Misinterpretations or incorrect summaries can occasionally disrupt workflows.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Square

          Square

          Airstrike

          Airstrike

          FundingCircle

          FundingCircle

          AA

          AA

          University of auckland

          University of auckland

          Media and Screenshots

          Screenshots
          VoiceOps screenshot

          4 Screenshots

          Frankly.AI

          3 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither VoiceOps nor FranklyAI offers a free trial.

          VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

          FranklyAI is designed for Large Enterprises, Small Business and Medium Business.

          Pricing details for both VoiceOps and FranklyAI are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

          Some top alternatives to FranklyAI includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].