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Compare VoiceOps vs DataChat

VoiceOps - Conversation Intelligence Software
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DataChat - Conversation Intelligence Software
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Overview

Description

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More

DataChat is a powerful tool for businesses looking to harness the power of data science. With its conversational intelligence approach, DataChat blends the expertise of humans with the ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(27)
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Software Demo

Demo

Features

Total Features

19 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more

          DataChat revolutionizes data analytics by offering a conversational interface that empowers users to perform complex analyses without coding. Its natural language processing capabilities, ...Read more

          Pros and Cons
          • VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.

          • By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals.

          • The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources.

          • With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions.

          • VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.

          • Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.

          • DataChat allows users to interact with data using plain English, making data analysis accessible to non-technical users.

          • Users can build and apply predictive models without writing code, streamlining the data science process.

          • The platform supports real-time collaboration, enabling teams to work together on data analysis projects

          • DataChat automatically documents each step of the analysis in plain English, ensuring transparency and reproducibility.

          • The free version has restrictions on natural language queries and data size, which may limit its utility for some users.

          • As a cloud-based platform, DataChat requires an internet connection, which could be a limitation in environments with unreliable connectivity.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Square

          Square

          Airstrike

          Airstrike

          FundingCircle

          FundingCircle

          No Customers information available.

          Media and Screenshots

          Screenshots
          VoiceOps screenshot

          4 Screenshots

          DataChat

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither VoiceOps nor DataChat offers a free trial.

          VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

          DataChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both VoiceOps and DataChat are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

          Some top alternatives to DataChat includes NordPass, Conversica, Konverse AI, Conversational AI Bot, SAP Conversational AI, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].