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UserX vs VisitorLAB vs Figma Comparison

Last updated:

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for aggregating disparate UX metrics. Each t…

VisitorLAB

Starting at $9 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

VisitorLAB is a new UX development Lab from the makers of the award-winning UserZoom -- a full feature, 100% web-based usability testing service that lets user instantly create their own app-like usability testing experi…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

SpotSaaS Analysis

UserXVisitorLABFigma

The core difference between UserX and VisitorLAB is their pricing, with UserX being significantly more expensive at $299 compared to VisitorLAB's $9. UserX may appeal to businesses looking for premium features, while VisitorLAB is ideal for budget-conscious companies seeking basic functionalities.

- Premium pricing at $299 - Potentially advanced features - Suitable for businesses with higher budgets - Not specified for company size or industry - Ideal for users seeking robust solutions - Limited information on target audience

- Affordable pricing at $9 - Basic functionalities for budget users - Suitable for small to medium-sized businesses - Not specified for company size or industry - Ideal for cost-conscious companies - Limited information on target audience

UserX vs VisitorLAB vs Figma — at a glance

FeatureUserXVisitorLABFigma
Rating4.5 / 5
Reviews2,143
Starting price$299 /Month$9 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness HoursBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between UserX and VisitorLAB

  • Pricing: UserX starts at $299 /Month, while VisitorLAB starts at $9 /Month.
  • Deployment: UserX supports SaaS/Web/Cloud; VisitorLAB supports SaaS/Web/Cloud.

Compare UserX vs VisitorLAB vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserX - UX Software
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VisitorLAB - UX Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

UserX

Best for

Large Enterprises, Medium Business, Small Business

VisitorLAB

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

UserX typically suits Large Enterprises and Medium Business. VisitorLAB tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for ... Read More about UserX

VisitorLAB is a new UX development Lab from the makers of the award-winning UserZoom -- a full feature, 100% web-based usability testing service that lets user instantly create their own ... Read More about VisitorLAB

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $299
  • Starts from $9
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do UserX, VisitorLAB and Figma Compare on Features?

Total Features

7 Features

8 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare UserX, VisitorLAB and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $299
        • $9
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        UserX pricing
        VisitorLAB pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🇺🇸 US
        🌐 Global

        UserX vs VisitorLAB User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        What buyers like

        • Instant usability testing
        • No coding required
        • Web-based platform

        Common complaints

        • Limited customization options
        • May lack advanced features
        • Pricing can add up

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Quick setup for usability tests

        • Accessible for non-technical users

        • Flexible pricing model

        • Limited customization for tests

        • Potentially high costs with frequent use

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, UserX or VisitorLAB?
        UserX and VisitorLAB are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific UX Software needs.
        Do UserX and VisitorLAB offer a free trial?
        Yes, both UserX and VisitorLAB offer a free trial.
        What is the starting price of UserX vs VisitorLAB?
        UserX starts at $299 /Month. VisitorLAB starts at $9 /Month.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.
        What are the top alternatives to VisitorLAB?
        Top alternatives to VisitorLAB include Figma, Lucky Orange, Hotjar, Mouseflow, PinPut.

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