UserTesting vs Usersnap - Which UX Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	UserTesting (1263) Get Quote Get Quote	Usersnap (52) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More	Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.7/10	9.4/10
User Ratings	4.1 (2396)	4.5 (95)
	Get Quote	Get Quote

Software Demo

Demo

How do UserTesting and Usersnap Compare on Features?

Total Features	9 Features	10 Features
Unique Features
	Get Quote	Get Quote

What Do UserTesting and Usersnap Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

UserTesting User Reviews & Rating Comparison

User Ratings	4.1 (based on 2396 reviews)	4.5 (based on 95 reviews)
Rating Distribution	Excellent 782 Very Good 259 Good 44 Poor 53 Terible 125	Excellent 41 Very Good 10 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased ...Read more	Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more
Pros and Cons	Pros and Cons of UserTesting Enables users to earn extra income by participating in tests and interviews. User-friendly interface, making it easy to sign up and start testing. Provides a platform for quick feedback and user reviews on products and services. Legitimate platform that pays users as promised, offering a source of additional income. Lack of adequate customer support, leading to frustration when users encounter issues. Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.	Pros and Cons of Usersnap Seamless integration and easy setup process with high adaptability and intuitive interface. Effective in collecting user feedback and providing valuable insights for decision-making. Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms. Excellent customer support with quick responses and valuable assistance. Limited mobile device functionality compared to desktop usage. Lack of advanced features like video recording.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Microsoft Expedia FamilySearch	Cisco Lyft Facebook

Media and Screenshots

Screenshots	5 Screenshots	8 Screenshots
Videos	2 Videos	3 Videos

Top Alternatives to UserTesting and Usersnap in 2025

Alternatives	Figma 4.5 UXCam 4.8 UserX	User Insights 4.6 UserTesting 4.1 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Usersnap offers Free Trial, but UserTesting does not.

UserTesting is designed for Large Enterprises, Medium Business and Small Business.

Usersnap is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both UserTesting and Usersnap are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to UserTesting includes Figma, UXCam, UserX, UXtweak, UserZoom, Userlytics, UsabilityHub, UX Metrics, Dscout and Proven by Users.

Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

UserTesting vs Usersnap - Which UX Software Platform Is Better in July 2025?

UserTesting

Usersnap

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do UserTesting and Usersnap Compare on Features?

Total Features

Unique Features

What Do UserTesting and Usersnap Cost?

Pricing Option

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

UserTesting User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of UserTesting

Pros and Cons of Usersnap

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to UserTesting and Usersnap in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure