UserTesting vs Loops Comparison
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
Loops
Starting at Contact for pricing
- Large Enterprises
- Small Business
Loops is a comprehensive feedback platform that helps professionals, small businesses, and medium companies access analytical insights from their customers. The software enables users to create sophisticated tests using…
UserTesting leads on user satisfaction with a 4.1-star rating across 2,396 reviews.
UserTesting vs Loops — at a glance
| Feature | UserTesting | Loops |
|---|---|---|
| Rating | 4.1 / 5 | — |
| Reviews | 2,396 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | UX Software | Email Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | — | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | US |
Key differences between UserTesting and Loops
- Deployment: UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Loops supports Browser Based (Cloud).
UserTesting vs Loops — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Large Enterprises, Small Business, Medium Business
UserTesting typically suits Large Enterprises and Medium Business. Loops tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | Loops is a comprehensive feedback platform that helps professionals, small businesses, and medium companies access analytical insights from their customers. The software enables users to ... Read More about Loops |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Loops has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do UserTesting and Loops Compare on Features?
Total Features | 9 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare UserTesting and Loops on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
UserTesting User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Microsoft  Expedia  FamilySearch |  Framer  Amie  Clerk |
|---|
Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserTesting or Loops?
- UserTesting edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserTesting and Loops offer a free trial?
- Neither UserTesting nor Loops currently lists a free trial.
- What is the starting price of UserTesting vs Loops?
- UserTesting starts at Contact for pricing. Loops starts at Contact for pricing.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.
- What are the top alternatives to Loops?
- Top alternatives to Loops include UX-App, UXCam, UserX, UXtweak, User Insights.