spotsaas-logo
Get Listed

UserGuiding vs Akita - Which Customer Success Software Platform Is Better in July 2025?

Get Quote
Akita - Customer Success Software
Get Quote
Get Quote

TL;DR - Quick Comparison Summary

Description

UserGuiding is the customer success software that helps to achieve goals. Generate more revenue, build trust in product, and maintain healthier relationships with customers with easy to ... Read More

Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email ... Read More

Entry Level Pricing

  • Starts from $2,490
  • Starts from $160 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

4.7

(84)

3.4

(3)
Get Quote
Get Quote

Software Demo

Demo

Akita has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

What Do UserGuiding and Akita Cost?

Pricing Option

      Starting From

      • $2,490
      • $160 , Billed Yearly

      Pricing Plans

      • Not Available
      • Akita

        • Includes 3 Users

        • Single View of the Customer

        • Unlimited Customer Health Scores

        Show more +

      Pricing Page

      userguiding pricingakita pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get Quote
      Get Quote

      UserGuiding User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      98

      Very Good

      3

      Good

      1

      Poor

      0

      Terible

      0

      Excellent

      0

      Very Good

      1

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to UserGuiding and Akita in 2025

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      UserGuiding offers Free Trial, but Akita does not.

      UserGuiding is designed for Large Enterprises, Medium Business and Small Business.

      Akita is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for UserGuiding Starts at $2,490/Year whereas for Akita Starts at $160/Month when Billed Yearly.

      Some top alternatives to UserGuiding includes UserIQ, Appcues, Chameleon, Userpilot, HelpHero, Usetiful, Userflow, Experience Layer, Storylane and Driftly.

      Some top alternatives to Akita includes Parlor, ClientSuccess, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success, CogniSaaS and Freshdesk Customer Success (Formely Freshsuccess).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Connecting Smart Buyers with Leading Sellers

      Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed