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User Interviews vs Solid User Tests vs Figma Comparison

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User Interviews

4.0(113 reviews)

Starting at $40

  • Large Enterprises
  • Medium Business

User Interviews is a SaaS product designed to bring researchers and participants together to gain insights and inform design projects. This platform utilises qualitative interviews similar to those used in other professi…

Solid User Tests

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Solid User Tests, the ultimate solution for conducting user tests on websites, apps, and prototypes. No need for participants to install any additional apps or extensions – it all runs seamlessly in the brows…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

User Interviews leads on user satisfaction with a 4.0-star rating across 113 reviews.

User Interviews vs Solid User Tests vs Figma — at a glance

FeatureUser InterviewsSolid User TestsFigma
Rating4.0 / 54.5 / 5
Reviews1132,143
Starting price$40Contact for pricing$12 /User/Month
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, GDPR
Data residencyUS

Key differences between User Interviews and Solid User Tests

  • Pricing: User Interviews starts at $40. Solid User Tests pricing is not publicly listed.
  • Deployment: User Interviews supports SaaS/Web/Cloud; Solid User Tests supports SaaS/Web/Cloud.

Compare User Interviews vs Solid User Tests vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

User Interviews - New SaaS Software
Talk to an expert
Talk to an expert
Solid User Tests - UX Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

User Interviews

Best for

Large Enterprises, Medium Business, Small Business

Solid User Tests

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

User Interviews typically suits Large Enterprises and Medium Business. Solid User Tests tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

User Interviews is a SaaS product designed to bring researchers and participants together to gain insights and inform design projects. This platform utilises qualitative interviews similar ... Read More about User Interviews

Introducing Solid User Tests, the ultimate solution for conducting user tests on websites, apps, and prototypes. No need for participants to install any additional apps or extensions – it ... Read More about Solid User Tests

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $40
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do User Interviews, Solid User Tests and Figma Compare on Features?

Total Features

9 Features

8 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare User Interviews, Solid User Tests and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $40
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Pay As You Go (Recruit)

          • Unlimited researcher seats

          • B2C recruiting (Need B2B? See add-on below)

          • Automatic scheduling and incentive payments

          Show more +

        • Essential (Recruit)

          • Includes features of Pay As You Go plan, plus

          • 15 sessions per month

          • Unlimited rollover sessions

          Show more +

        • Custom (Recruit)

          • Includes features of Essential plan, plus

          • SSO / SAML support

          • Security review

          Show more +

        • Browse all pricing plans
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        User Interviews pricing
        Solid User Tests pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ISO 27001

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Data Residency

        🇺🇸 US

        User Interviews vs Solid User Tests User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        819

        111

        9

        7

        14

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 960 reviews, with strong overall satisfaction.

        What buyers like

        • No installation required
        • Interactive user guidance
        • Real-time feedback collection

        Common complaints

        • Limited to web-based testing
        • May lack advanced analytics
        • Not suitable for complex tests

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        No pros or cons available for this product

        • Eliminates installation barriers for testers.

        • Interactive guidance enhances user comfort.

        • Real-time feedback improves testing quality.

        • Limited to web platforms may restrict testing scope.

        • Advanced analytics features could be improved.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Uber

        Uber

        Adobe

        Adobe

        Spotify

        Spotify

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        User Interviews screenshot

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

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        Search by product name to compare pricing, fit, and buyer feedback in one view.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, User Interviews or Solid User Tests?
        User Interviews edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do User Interviews and Solid User Tests offer a free trial?
        Neither User Interviews nor Solid User Tests currently lists a free trial.
        What is the starting price of User Interviews vs Solid User Tests?
        User Interviews starts at $40. Solid User Tests starts at Contact for pricing.
        What are the top alternatives to User Interviews?
        Top alternatives to User Interviews include Respondent, UserX, User Insights, UserTesting, UsabilityHub.
        What are the top alternatives to Solid User Tests?
        Top alternatives to Solid User Tests include Figma, UX-App, UXCam, UserX, User Insights.

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