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Usabilla vs Acute Comparison

Last updated:

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

Acute

Starting at $12 /Month

  • Free Trial
  • Medium Business
  • Small Business

Acute is a powerful customer feedback management tool designed to help businesses create an effective strategy for collecting and analyzing customer feedback. It streamlines the process of organizing, tracking, and prior…

Usabilla leads on user satisfaction with a 3.8-star rating across 10 reviews.

Usabilla vs Acute — at a glance

FeatureUsabillaAcute
Rating3.8 / 5
Reviews10
Starting priceContact for pricing$12 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessMedium Business, Small Business
CategoryExperience Management SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Usabilla and Acute

  • Pricing: Acute starts at $12 /Month. Usabilla pricing is not publicly listed.
  • Free trial: Acute offers a free trial; Usabilla does not.
  • Target audience: Usabilla is built for Large Enterprises and Medium Business, while Acute targets Medium Business and Small Business.
  • Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Acute supports SaaS/Web/Cloud.

Usabilla vs Acute — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Usabilla - New SaaS Software
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Acute - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if
  • You need seamless integration of a customizable feedback button on your website.
  • Your focus is on gathering user comments tied to specific website elements.
  • You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost solutions.
  • You require advanced analytics and detailed reporting out-of-the-box without customization.

Acute

Best for

Medium Business, Small Business

Usabilla typically suits Large Enterprises and Medium Business. Acute tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla

Acute is a powerful customer feedback management tool designed to help businesses create an effective strategy for collecting and analyzing customer feedback. It streamlines the process of ... Read More about Acute

Entry Level Pricing

  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.8

(10)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Acute has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Usabilla and Acute Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Usabilla and Acute on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $12 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Usabilla pricing
      Acute pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Usabilla User Reviews & Rating Comparison

      User Ratings

      3.8

      (based on 10 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.

      What buyers like

      • Ease of website integration
      • User-friendly feedback submission
      • Enterprise scalability

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      No expert review available for this product

      Pros and Cons

      • Easy integration of feedback button into websites

      • Enables users to comment on specific parts of a website

      • Cloud-based solution suitable for enterprise scale

      • Pricing is not publicly available, requiring sales contact

      • Limited publicly available user reviews and detailed feature info

      No pros or cons available for this product

      List of Customers

      Customers

      Bandwidth

      Bandwidth

      Lufthansa

      Lufthansa

      KLM

      KLM

      No Customers information available.

      Media and Screenshots

      Screenshots

      Details

      3 Screenshots

      Acute desktop

      1 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Usabilla and Acute in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Usabilla or Acute?
      Usabilla edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Usabilla and Acute offer a free trial?
      Acute offers a free trial. Usabilla does not.
      What is the starting price of Usabilla vs Acute?
      Usabilla starts at Contact for pricing. Acute starts at $12 /Month.
      What are the top alternatives to Usabilla?
      Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
      What are the top alternatives to Acute?
      Top alternatives to Acute include Sleekplan, Qualified, feedback.farm, Workvivo, Feedsocio.

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