Ubiquity vs ClientSuccess Comparison
Ubiquity
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses to stay connected with their cus…
ClientSuccess
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…
Ubiquity leads on user satisfaction with a 4.8-star rating across 12 reviews.
Ubiquity vs ClientSuccess — at a glance
| Feature | Ubiquity | ClientSuccess |
|---|---|---|
| Rating | 4.8 / 5 | 4.5 / 5 |
| Reviews | 12 | 229 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Business Hours |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Ubiquity and ClientSuccess
- User satisfaction: Ubiquity scores higher with a 4.8-star average.
- Deployment: Ubiquity supports SaaS/Web/Cloud; ClientSuccess supports SaaS/Web/Cloud.
Ubiquity vs ClientSuccess — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mobile app-based loyalty in retail, sports, and insurance sectors.
- You need a flexible mobile loyalty platform to boost customer lifetime value.
- Your team includes customer success or marketing professionals managing loyalty programs.
- Your company size is mid-market to enterprise (51+ employees) requiring personalized rewards.
- You are a small business without mobile app infrastructure to support the platform.
- You require transparent, out-of-the-box pricing for straightforward budget planning.
Best for medium to large teams needing integrated customer success and project management.
- You require automatic tracking of customer conversations to streamline communication.
- Your team benefits from personalized email automation to enhance client engagement.
- You need combined project management and sales opportunity tracking in one platform.
- You are a freelancer or solo consultant without a dedicated customer success team.
- You prefer transparent, publicly available pricing and simpler setup processes.
Ubiquity: Best for mobile app-based loyalty in retail, sports, and insurance sectors. ClientSuccess: Best for medium to large teams needing integrated customer success and project management.
Description | Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses ... Read More about Ubiquity | Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Ubiquity and ClientSuccess on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Ubiquity User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally express high satisfaction with Ubiquity’s mobile loyalty capabilities and impact on customer retention. What buyers like
Common complaints
| Buyer sentiment Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Peek  Mural  Centrify |
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Media and Screenshots
Screenshots |  6 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to Ubiquity and ClientSuccess in 2026
Alternatives |
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Related Blogs and Articles for Customer Success Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ubiquity or ClientSuccess?
- Ubiquity edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ubiquity and ClientSuccess offer a free trial?
- Neither Ubiquity nor ClientSuccess currently lists a free trial.
- What is the starting price of Ubiquity vs ClientSuccess?
- Ubiquity starts at Contact for pricing. ClientSuccess starts at Contact for pricing.
- What are the top alternatives to Ubiquity?
- Top alternatives to Ubiquity include ClientSuccess, Thanx, Preferred Patron Loyalty, Eazipoints, LoyaltyPlant.
- What are the top alternatives to ClientSuccess?
- Top alternatives to ClientSuccess include Parlor, ProsperStack, Custify, Salesmachine, Catalyst.