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SurveyRock vs SugarCRM Survey Rocket Comparison

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SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.

SurveyRock vs SugarCRM Survey Rocket — at a glance

FeatureSurveyRockSugarCRM Survey Rocket
Rating4.3 / 54.4 / 5
Reviews10388
Starting price$13 /Month$158.25 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between SurveyRock and SugarCRM Survey Rocket

  • Pricing: SurveyRock starts at $13 /Month, while SugarCRM Survey Rocket starts at $158.25 /Month.
  • Free trial: SugarCRM Survey Rocket offers a free trial; SurveyRock does not.
  • User satisfaction: SugarCRM Survey Rocket scores higher with a 4.4-star average.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; SugarCRM Survey Rocket supports SaaS/Web/Cloud.

SurveyRock vs SugarCRM Survey Rocket — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
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SugarCRM Survey Rocket - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock typically suits Large Enterprises and Medium Business. SugarCRM Survey Rocket tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $158.25 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)
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Software Demo

Demo

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How do SurveyRock and SugarCRM Survey Rocket Compare on Features?

Total Features

12 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveyRock and SugarCRM Survey Rocket on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • $158.25 , Billed Yearly

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      Pricing Page

      SurveyRock pricing
      SugarCRM Survey Rocket pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      4.4

      (based on 88 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      List of Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      No Customers information available.

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to SurveyRock and SugarCRM Survey Rocket in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or SugarCRM Survey Rocket?
      SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and SugarCRM Survey Rocket offer a free trial?
      SugarCRM Survey Rocket offers a free trial. SurveyRock does not.
      What is the starting price of SurveyRock vs SugarCRM Survey Rocket?
      SurveyRock starts at $13 /Month. SugarCRM Survey Rocket starts at $158.25 /Month.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.

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