Compare Supportbench vs SherpaDesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Supportbench (72) Get Quote Get Quote	SherpaDesk (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & ... Read More	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More
Entry Level Pricing	Starts from $32 , Billed Yearly	Starts from $9
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.0/10	8.9/10
User Ratings	4.9 (19)	4.5 (34)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	16 Features	39 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$32 , Billed Yearly	$9
Pricing Plans	Business Get Started Ticket Management Email Management Chat Show more + Enterprise Get Started Includes features of Business plan, plus Custom Roles Permissions Customer Roles Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 19 reviews)	4.5 (based on 34 reviews)
Rating Distribution	Excellent 72 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more
Pros and Cons		SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Wolseley Payfirma Southern Solutions	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Supportbench and SherpaDesk offer a Free Trial.

Supportbench is designed for Large Enterprises, Medium Business and Small Business.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Supportbench Starts at $32/Month when Billed Yearly whereas for SherpaDesk Starts at $9per Tech.

Some top alternatives to Supportbench includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Teamwork Desk, ProProfs Help Desk, HelpDesk, CRMdesk, UseDesk, HESK, DeskXpand, CallView 360 and BoldDesk.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Supportbench vs SherpaDesk vs Zendesk Support vs Zoho Desk

Supportbench

SherpaDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure