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SugarSync vs Dropbox Business Comparison

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SugarSync

4.1(74 reviews)

Starting at $7.49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenev…

Dropbox Business

3.9(8,020 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Dropbox for Business is the fast, simple file sharing experience--now available for teams. Connect Dropbox account to any desktop and mobile clients to sync, share, and collaborate on all files in real time. Files are al…

SugarSync leads on user satisfaction with a 4.1-star rating across 74 reviews.

Spotsaas Analysis

SugarSyncDropbox Business

The core difference between SugarSync and Dropbox Business lies in their pricing, with SugarSync being the more affordable option at $7.49 compared to Dropbox's $12.50. Ideal buyers for SugarSync may be small businesses or individuals seeking cost-effective file synchronization, while Dropbox Business is suited for organizations that require robust collaboration features and are willing to invest more.

- Affordable file synchronization solution - User-friendly interface - Suitable for personal and small business use - Offers file sharing and backup features - No advanced collaboration tools - Limited integrations with other software

- Comprehensive collaboration and file sharing platform - Higher price point reflects advanced features - Ideal for teams and larger organizations - Strong integration capabilities with various apps - Enhanced security features for sensitive data - Offers extensive storage options and team management tools

SugarSync vs Dropbox Business — at a glance

FeatureSugarSyncDropbox Business
Rating4.1 / 53.9 / 5
Reviews748,020
Starting price$7.49 /Month$12.50 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Content Collaboration SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between SugarSync and Dropbox Business

  • Pricing: SugarSync starts at $7.49 /Month, while Dropbox Business starts at $12.50 /Month.
  • User satisfaction: SugarSync scores higher with a 4.1-star average.
  • Deployment: SugarSync supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Dropbox Business supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

SugarSync vs Dropbox Business — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Content Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarSync - Cloud Content Collaboration Software
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Dropbox Business - Cloud Content Collaboration Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

SugarSync

Best for

Large Enterprises, Medium Business, Small Business

Dropbox Business

Best for

Large Enterprises, Medium Business, Small Business

SugarSync typically suits Large Enterprises and Medium Business. Dropbox Business tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on ... Read More about SugarSync

Dropbox for Business is the fast, simple file sharing experience--now available for teams. Connect Dropbox account to any desktop and mobile clients to sync, share, and collaborate on all ... Read More about Dropbox Business

Entry Level Pricing

  • Starts from $7.49
  • Starts from $12.50

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.1

(74)
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do SugarSync and Dropbox Business Compare on Features?

Total Features

5 Features

5 Features

Unique Features

No unique features

No unique features

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Compare SugarSync and Dropbox Business on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.49
      • $12.50

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SugarSync pricing
      Dropbox Business pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SugarSync User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      18

      16

      5

      0

      3

      3337

      1557

      380

      105

      326

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 42 reviews, with strong overall satisfaction.

      What buyers like

      • Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.
      • The ability to choose which folders sync on each device is frequently valued.
      • Users appreciate file version history that lets them recover previous versions of files.

      Common complaints

      • Some users report data loss, deleted files, and poor recovery experiences.
      • Customer service and automatic auto-renewal practices drew several complaints.
      • A few describe the interface as clunky, dated, and slow to load.

      Buyer sentiment

      Buyer sentiment is mixed to positive across 5705 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Real-time syncing
      • User-friendly interface
      • Cross-platform support

      Common complaints

      • Limited offline access
      • Higher cost for larger teams
      • Storage limits on lower plans

      Pros and Cons

      • Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.

      • The ability to choose which folders sync on each device is frequently valued.

      • Users appreciate file version history that lets them recover previous versions of files.

      • Some users report data loss, deleted files, and poor recovery experiences.

      • Customer service and automatic auto-renewal practices drew several complaints.

      • Real-time syncing keeps files updated across devices.

      • Intuitive interface enhances user experience.

      • Robust collaboration tools facilitate teamwork.

      • Costs can escalate with team size.

      • Limited offline functionality may hinder access.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SugarSync or Dropbox Business? Tell buyers what actually differs.

      List of Customers

      Customers

      Bloomberg

      Bloomberg

      Cantech

      Cantech

      PCMAG.com

      PCMAG.com

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dropbox Screenshots

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to SugarSync and Dropbox Business in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarSync or Dropbox Business?
      SugarSync edges out the other on user ratings (4.1 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarSync and Dropbox Business offer a free trial?
      Yes, both SugarSync and Dropbox Business offer a free trial.
      What is the starting price of SugarSync vs Dropbox Business?
      SugarSync starts at $7.49 /Month. Dropbox Business starts at $12.50 /Month.
      What are the top alternatives to SugarSync?
      Top alternatives to SugarSync include Odrive, Sync.com, Dropbox Business, Google Drive, FileCloud.
      What are the top alternatives to Dropbox Business?
      Top alternatives to Dropbox Business include CollaborateCloud, Google Workspace, Odrive, Sync.com, Google Drive.