Splashtop Business Access vs BeyondTrust Remote Support Comparison
Splashtop Business Access
Starting at $4.54 /User/Month
- Free Trial
- Individuals
- Large Enterprises
Splashtop Business Access lets you access your office from anywhere in the world, allowing you to stay connected to all your files and network resources. This application is designed for corporations that want to give th…
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
Splashtop Business Access leads on user satisfaction with a 4.8-star rating across 699 reviews.
Splashtop Business Access vs BeyondTrust Remote Support — at a glance
| Feature | Splashtop Business Access | BeyondTrust Remote Support |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 699 | 418 |
| Starting price | $4.54 /User/Month | $2,097 /Year |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | US |
Key differences between Splashtop Business Access and BeyondTrust Remote Support
- Pricing: Splashtop Business Access starts at $4.54 /User/Month, while BeyondTrust Remote Support starts at $2,097 /Year.
- Target audience: Splashtop Business Access is built for Individuals and Large Enterprises, while BeyondTrust Remote Support targets Large Enterprises and Medium Business.
- User satisfaction: Splashtop Business Access scores higher with a 4.8-star average.
- Deployment: Splashtop Business Access supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Splashtop Business Access vs BeyondTrust Remote Support — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, affordable remote access with fast, stable connections.
- You need reliable remote access for small to mid-sized businesses (1-500 employees).
- You prioritize strong security features like two-factor authentication and encryption.
- You want an intuitive, user-friendly interface with excellent customer support.
- You require extensive customization options in lower-priced plans.
- You need comprehensive onboarding documentation and tutorials for setup.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Splashtop Business Access: Best for secure, affordable remote access with fast, stable connections. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.
Description | Splashtop Business Access lets you access your office from anywhere in the world, allowing you to stay connected to all your files and network resources. This application is designed for ... Read More about Splashtop Business Access | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 50-500 employees501-5,000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Access: With Splashtop Business Access, you can connect to your office computer from anywhere, making it effortless to stay productive while on the go. Imagine being able to access critical files and applications without the hassle of being tied to your desk.
- Robust Security Measures: You can rest easy knowing that Splashtop employs advanced security features, including two-factor authentication and end-to-end encryption. This ensures that your sensitive business data remains protected, giving you peace of mind as you manage your remote workforce.
- User-Friendly Interface: Whether you're tech-savvy or not, the intuitive design allows managers and team members alike to quickly get up to speed. You’ll appreciate how easy it is to navigate through the platform, allowing for more time spent on important tasks rather than troubleshooting software.
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit
- 1-500 employees
- IT Services, Consulting, Education, Healthcare, Remote Work Solutions
- IT Managers, Remote Support Technicians, Business Analysts, System Administrators, Customer Support Representatives
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Reasons buyers look elsewhere
- Users may seek alternatives due to pricing concerns, as some may find Splashtop Business Access more expensive compared to other remote access solutions that offer similar features at a lower cost.
- Some businesses may require specific integrations or advanced features not available in Splashtop, prompting a search for alternatives that better align with their operational needs.
- Performance issues or connectivity problems with Splashtop could lead users to explore other remote access tools that guarantee more reliable connections and faster response times.
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
Software Demo
Demo |
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How do Splashtop Business Access and BeyondTrust Remote Support Compare on Features?
Total Features | 7 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splashtop Business Access and BeyondTrust Remote Support on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Splashtop Business Access User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users express high satisfaction with Splashtop Business Access, praising its reliability, ease of use, and affordability despite minor technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
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Videos |  3 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splashtop Business Access or BeyondTrust Remote Support?
- Splashtop Business Access edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Splashtop Business Access and BeyondTrust Remote Support offer a free trial?
- Yes, both Splashtop Business Access and BeyondTrust Remote Support offer a free trial.
- What is the starting price of Splashtop Business Access vs BeyondTrust Remote Support?
- Splashtop Business Access starts at $4.54 /User/Month. BeyondTrust Remote Support starts at $2,097 /Year.
- What are the top alternatives to Splashtop Business Access?
- Top alternatives to Splashtop Business Access include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.