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SolarWinds Pingdom vs ThousandEyes Comparison

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SolarWinds Pingdom

4.5(20 reviews)

Starting at $10 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Introducing SolarWinds Pingdom, the ultimate website monitoring software. Keep a close eye on your websites, servers, and online applications with just a few clicks. With a global network of 100+ servers, Pingdom checks…

ThousandEyes

4.6(66 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ThousandEyes is an all-in-one digital experience monitoring tool helping IT organisations optimise their network performance. With ThousandEyes you get visibility into your digital services that extends across thousands…

ThousandEyes leads on user satisfaction with a 4.6-star rating across 66 reviews.

SolarWinds Pingdom vs ThousandEyes — at a glance

FeatureSolarWinds PingdomThousandEyes
Rating4.5 / 54.6 / 5
Reviews2066
Starting price$10 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryWebsite Monitoring SoftwareNetwork Monitoring Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between SolarWinds Pingdom and ThousandEyes

  • Pricing: SolarWinds Pingdom starts at $10 /Month. ThousandEyes pricing is not publicly listed.
  • Free trial: SolarWinds Pingdom offers a free trial; ThousandEyes does not.
  • Target audience: SolarWinds Pingdom is built for Freelancers / Consultants and Large Enterprises, while ThousandEyes targets Large Enterprises and Medium Business.
  • User satisfaction: ThousandEyes scores higher with a 4.6-star average.
  • Deployment: SolarWinds Pingdom supports SaaS/Web/Cloud; ThousandEyes supports SaaS/Web/Cloud.

SolarWinds Pingdom vs ThousandEyes — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Website Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SolarWinds Pingdom - Website Monitoring Software
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ThousandEyes - New SaaS Software
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Talk to an expert

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SolarWinds Pingdom vs ThousandEyes: Biggest differences

Start here before you go deeper into features.

SolarWinds Pingdom

Best for real-time website and application performance monitoring with detailed root cause analysis.

Choose if
  • You need frequent, global uptime checks with alerts every minute.
  • Your IT or DevOps team requires integration with PagerDuty and Slack.
  • You want a flexible, medium-complexity tool with a clear summary dashboard.
Consider alternatives if
  • You are a newcomer seeking a very simple, minimal feature set.
  • Your organization demands extensive marketplace integrations and advanced custom connectors.

ThousandEyes

Best for

Large Enterprises, Medium Business, Small Business

SolarWinds Pingdom typically suits Freelancers / Consultants and Large Enterprises. ThousandEyes tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing SolarWinds Pingdom, the ultimate website monitoring software. Keep a close eye on your websites, servers, and online applications with just a few clicks. With a global network ... Read More about SolarWinds Pingdom

ThousandEyes is an all-in-one digital experience monitoring tool helping IT organisations optimise their network performance. With ThousandEyes you get visibility into your digital services ... Read More about ThousandEyes

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.53

(20)

4.64

(66)

Best Company Size

Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do SolarWinds Pingdom and ThousandEyes Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Compare SolarWinds Pingdom and ThousandEyes on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10 , Billed Yearly
      • Not Available

      Pricing Plans

      • Synthetic Monitoring

        • Transaction monitoring

        • Page speed monitoring

        • Uptime monitoring

        Show more +

      • Real User Monitoring

        • Unlimited number of sites

        • Unlimited users

        • Shareable reports

        Show more +

      • Enterprise

      • Not Available

      Pricing Page

      SolarWinds Pingdom pricing

      Pricing information not available

      SolarWinds Pingdom vs ThousandEyes: Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals
      • Small Business
      • Medium Business
      • Large Enterprises
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      SolarWinds Pingdom vs ThousandEyes Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SolarWinds Pingdom User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      14

      16

      0

      0

      0

      66

      9

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Pingdom's reliable real-time monitoring and useful integrations, though some find it complex and limited in marketplace extensions.

      What buyers like

      • Real-time monitoring
      • Dashboard simplicity
      • Root cause analysis

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Buyer sentiment

      Buyer sentiment is very strong across 76 reviews, with consistently positive feedback.

      What buyers like

      • Excellent network visibility for pinpointing the root cause of connectivity and performance issues.
      • User-friendly platform that needs little training to use.
      • Quick to deploy, going from nothing to monitoring production networks in minutes.

      Pros and Cons

      • Real-time monitoring ensures fast detection and minimizes downtime

      • Simple and effective summary dashboard for quick insights

      • Root cause analysis provides detailed explanations for website failures

      • Complexity may overwhelm new users due to feature richness

      • Limited marketplace apps and connectors restrict advanced functionality

      • Excellent network visibility for pinpointing the root cause of connectivity and performance issues.

      • User-friendly platform that needs little training to use.

      • Quick to deploy, going from nothing to monitoring production networks in minutes.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SolarWinds Pingdom or ThousandEyes? Tell buyers what actually differs.

      SolarWinds Pingdom and ThousandEyes Customers

      Customers

      Walmart

      Walmart

      Amazon

      Amazon

      Spotify

      Spotify

      HP

      HP

      Comcast

      Comcast

      Microsoft

      Microsoft

      Media and Screenshots

      Screenshots

      Real User Monitoring (RUM) screenshot

      6 Screenshots

      Dashboard

      6 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to SolarWinds Pingdom and ThousandEyes in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SolarWinds Pingdom or ThousandEyes?
      ThousandEyes edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SolarWinds Pingdom and ThousandEyes offer a free trial?
      SolarWinds Pingdom offers a free trial. ThousandEyes does not.
      What is the starting price of SolarWinds Pingdom vs ThousandEyes?
      SolarWinds Pingdom starts at $10 /Month. ThousandEyes starts at Contact for pricing.
      What are the top alternatives to SolarWinds Pingdom?
      Top alternatives to SolarWinds Pingdom include Freshping, Uptime, Pingmeter, SolarWinds ipMonitor, Visualping.
      What are the top alternatives to ThousandEyes?
      Top alternatives to ThousandEyes include AppNeta, Sinefa, Splunk Enterprise, Datadog APM, AppDynamics.