NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Smartloop vs Xatkit Comparison

Last updated:

Smartloop

5.0(3 reviews)

Starting at $10 /Month

  • Individuals
  • Medium Business

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets businesses handle repetitive quer…

Xatkit

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Xatkit, the intelligent eCommerce chatbot powered by AI. This innovative product offers a variety of pre-set conversations that make it easier for your customers to find what they're looking for. With Xatkit,…

Smartloop leads on user satisfaction with a 5.0-star rating across 3 reviews.

Smartloop vs Xatkit — at a glance

FeatureSmartloopXatkit
Rating5.0 / 5
Reviews3
Starting price$10 /Month$19 /Month
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryChatbots SoftwareChatbots Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between Smartloop and Xatkit

  • Pricing: Smartloop starts at $10 /Month, while Xatkit starts at $19 /Month.
  • Free trial: Xatkit offers a free trial; Smartloop does not.
  • Target audience: Smartloop is built for Individuals and Medium Business, while Xatkit targets Large Enterprises and Medium Business.
  • Deployment: Smartloop supports SaaS/Web/Cloud; Xatkit supports SaaS/Web/Cloud.

Smartloop vs Xatkit — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smartloop - Chatbots Software
Talk to an expert
Talk to an expert
Xatkit - Chatbots Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Smartloop vs Xatkit comparison

Get the full side-by-side as a PDF — these picks plus the top Chatbots Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Smartloop

Best for simple Slack-based chatbot automation and customer engagement.

Choose if
  • You need easy-to-create automated dialogues within Slack.
  • Your team wants to engage customers or qualify sales leads at scale.
  • You operate a small to mid-sized company (up to 500 employees) using Slack.
Consider alternatives if
  • You require chatbot solutions across multiple platforms beyond Slack.
  • You need advanced customization or in-depth chatbot analytics.

Xatkit

Best for

Large Enterprises, Medium Business, Small Business

Smartloop typically suits Individuals and Medium Business. Xatkit tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets ... Read More about Smartloop

Introducing Xatkit, the intelligent eCommerce chatbot powered by AI. This innovative product offers a variety of pre-set conversations that make it easier for your customers to find what ... Read More about Xatkit

Entry Level Pricing

  • Starts from $10
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Smartloop and Xatkit Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Smartloop and Xatkit on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Q&A plan

        • Built-in chit-chat conversations

        • Create your own Questions & Answers

        • Clients can ask the bot to be contacted by mail

        Show more +

      • eCommerce plan

        • Everything in the Q&A plan

        • Built-in eCommerce conversations for:

        • Product Search based on product names, categories and tags

        Show more +

      • Enterprise

        • Everything in the eCommerce plan

        • Custom bots

        • CRM integrations

        Show more +

      Pricing Page

      Smartloop pricing
      Xatkit pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Smartloop User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      3

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate SmartLoop's ease of use and effective Slack integration but note its limited platform support.

      What buyers like

      • Ease of use
      • Slack integration
      • Automation capabilities

      Common complaints

      • Limited platform availability
      • Lack of advanced features

      What buyers like

      • AI-powered recommendations
      • Handles common inquiries
      • Natural language communication

      Common complaints

      • Limited to eCommerce use
      • May require training for optimal use
      • Dependent on AI accuracy

      Pros and Cons

      • Easy to create automated dialogues

      • Effective customer engagement at scale

      • Seamless integration with Slack

      • Limited platform availability (currently only Slack)

      • Lack of advanced customization options

      • Delivers personalized shopping experiences through AI.

      • Efficiently manages common customer inquiries.

      • Integrates seamlessly into eCommerce platforms.

      • May require initial training for optimal performance.

      • Limited to eCommerce applications.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Smartloop or Xatkit? Tell buyers what actually differs.

      List of Customers

      Customers

      Coca Cola

      Coca Cola

      National Geographic

      National Geographic

      Aol

      Aol

      No Customers information available.

      Media and Screenshots

      Screenshots

      Intro

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Smartloop and Xatkit in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartloop or Xatkit?
      Smartloop edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartloop and Xatkit offer a free trial?
      Xatkit offers a free trial. Smartloop does not.
      What is the starting price of Smartloop vs Xatkit?
      Smartloop starts at $10 /Month. Xatkit starts at $19 /Month.
      What are the top alternatives to Smartloop?
      Top alternatives to Smartloop include Alterra, Instabot, ChatFunnels, Conversational AI Bot, OneBot.
      What are the top alternatives to Xatkit?
      Top alternatives to Xatkit include Alterra, OneBot, Ochatbot, ChatBot, Botbot.AI.