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Slack vs Lark Comparison

Last updated:

Slack

4.8(2,509 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Lark

4.8(90 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Lark is a simple, powerful collaboration and project management tool that's designed to work the way you do. Lark lets you easily break down complex projects into logical steps and assign these tasks to others in the for…

Slack leads on user satisfaction with a 4.8-star rating across 2,509 reviews.

Slack vs Lark — at a glance

FeatureSlackLark
Rating4.8 / 54.8 / 5
Reviews2,50990
Starting price$2.67 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryBusiness Instant Messaging SoftwareCollaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Slack and Lark

  • Pricing: Slack starts at $2.67 /Month. Lark pricing is not publicly listed.
  • Free trial: Slack offers a free trial; Lark does not.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while Lark targets Individuals and Large Enterprises.
  • User satisfaction: Slack scores higher with a 4.8-star average.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Lark supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Slack vs Lark — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
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Lark - Collaboration Software
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Talk to an expert

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Slack vs Lark: Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Lark

Best for small to medium teams needing integrated messaging, video, and project management.

Choose if
  • You manage remote or distributed teams requiring seamless cross-functional collaboration.
  • You want to break down complex projects into agile sprints with task assignments.
  • You need automatic translation and customizable reports to support global teams.
Consider alternatives if
  • Your organization requires advanced, enterprise-grade process automation capabilities.
  • You need extensive offline functionality beyond mobile app access.

Slack: Best for streamlined team communication and collaboration across varied company sizes. Lark: Best for small to medium teams needing integrated messaging, video, and project management.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Lark is a simple, powerful collaboration and project management tool that's designed to work the way you do. Lark lets you easily break down complex projects into logical steps and assign ... Read More about Lark

Entry Level Pricing

  • Starts from $2.67
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

Not Available

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.82

(2509)

4.81

(90)

Best Company Size

1-50 employees500+ employees
Small BusinessMedium Business
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Software Demo

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How do Slack and Lark Compare on Features?

Total Features

8 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Slack and Lark on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.67
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Slack pricing
      Lark pricing

      Slack vs Lark: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Slack vs Lark Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Slack User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2513

      213

      19

      4

      10

      80

      6

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      Buyer sentiment

      Overall positive sentiment highlights Lark’s ease of use and comprehensive collaboration features, with some concerns about pricing transparency and advanced enterprise capabilities.

      What buyers like

      • Ease of use
      • Integration of messaging, video, and document collaboration
      • Workflow streamlining and customization

      Common complaints

      • Pricing transparency
      • Limited advanced enterprise features

      Pros and Cons

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      • User-friendly interface integrating messaging, video conferencing, and document collaboration

      • Ability to break down complex projects into agile sprints and assign tasks effectively

      • Features like automatic translations and customizable reports enhancing cross-team collaboration

      • Pricing details are not fully transparent and require sales engagement

      • Limited information on advanced enterprise process automation capabilities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Slack or Lark? Tell buyers what actually differs.

      Slack and Lark Customers

      Customers

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      Gateway Search

      Gateway Search

      DentsuX

      DentsuX

      WLH

      WLH

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      Virtual Office

      9 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      9 Videos

      Top Alternatives to Slack and Lark in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Slack or Lark?
      Slack edges out the other on user ratings (4.8 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Slack and Lark offer a free trial?
      Slack offers a free trial. Lark does not.
      What is the starting price of Slack vs Lark?
      Slack starts at $2.67 /Month. Lark starts at Contact for pricing.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
      What are the top alternatives to Lark?
      Top alternatives to Lark include Zoom, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.