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Slack vs Cisco Jabber vs Chanty Comparison

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Slack

4.5(35,011 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Cisco Jabber

4.2(1,506 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With…

Chanty

4.7(107 reviews)

Starting at $3 /User/Month

  • Large Enterprises
  • Medium Business

Chanty is a complete instant messaging software solution to help small businesses collaborate, manage and grow. Features include: Instant Messaging, Desktop Notifications, File Sharing, Team Calendar and much more. Chant…

Slack leads on user satisfaction with a 4.5-star rating across 35,011 reviews.

Slack vs Cisco Jabber vs Chanty — at a glance

FeatureSlackCisco JabberChanty
Rating4.5 / 54.2 / 54.7 / 5
Reviews35,0111,506107
Starting price$2.67 /MonthContact for pricing$3 /User/Month
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobalUS

Key differences between Slack and Cisco Jabber

  • Pricing: Slack starts at $2.67 /Month. Cisco Jabber pricing is not publicly listed.
  • Free trial: Slack offers a free trial; Cisco Jabber does not.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while Cisco Jabber targets Large Enterprises and Medium Business.
  • User satisfaction: Slack scores higher with a 4.5-star average.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cisco Jabber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Slack vs Cisco Jabber vs Chanty — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
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Cisco Jabber - Business Instant Messaging Software
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Chanty - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Cisco Jabber

Best for

Large Enterprises, Medium Business, Small Business

Chanty

Best for small businesses needing simple, real-time team messaging and collaboration.

Choose if
  • You are a small business (1-500 employees) seeking easy-to-use instant messaging.
  • You want integrated team calendar and file sharing within your chat platform.
  • You need streamlined communication for customer support or remote teams without complexity.
Consider alternatives if
  • You are a large enterprise requiring extensive customization and advanced workflows.
  • You need deep integrations with other enterprise tools or transparent pricing upfront.

Slack typically suits Freelancers / Consultants and Large Enterprises. Cisco Jabber tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms ... Read More about Cisco Jabber

Chanty is a complete instant messaging software solution to help small businesses collaborate, manage and grow. Features include: Instant Messaging, Desktop Notifications, File Sharing, ... Read More about Chanty

Entry Level Pricing

  • Starts from $2.67
  • Not Available
  • Starts from $3 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees500+ employees
1-50 employees51-500 employees
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Software Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Slack, Cisco Jabber and Chanty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $2.67
        • Not Available
        • $3 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • FREE

          • Public and private conversations: Unlimited

          • Searchable history: Unlimited

          • One to one audio calls: Unlimited

          Show more +

        • BUSINESS

          • Public and private conversations: Unlimited

          • Searchable history: Unlimited

          • One to one audio calls: Unlimited

          Show more +

        Pricing Page

        Slack pricing

        Pricing information not available

        Chanty pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Slack vs Cisco Jabber User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 1506 reviews)

        Rating Distribution

        2505

        213

        19

        4

        10

        0

        0

        0

        0

        0

        23

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

        What buyers like

        • Ease of use
        • Effective team communication
        • Integration capabilities

        Common complaints

        • Pricing complexity
        • Notification overload

        Buyer sentiment

        Buyer sentiment is positive across 1506 reviews, with strong overall satisfaction.

        What buyers like

        • Multi-platform compatibility
        • Rich collaboration tools
        • File sharing capabilities

        Common complaints

        • Complex setup for new users
        • Can be overwhelming for small teams
        • Requires Cisco infrastructure for full features

        Buyer sentiment

        Users generally express high satisfaction with Chanty’s ease of use and collaboration features, especially for small businesses.

        What buyers like

        • Ease of use
        • Real-time messaging
        • Integrated team calendar

        Common complaints

        • Limited advanced features
        • Lack of pricing transparency

        Pros and Cons

        • Unified platform for messaging and collaboration

        • Threaded conversations that reduce email overload

        • Supports both one-on-one and large group communication

        • Pricing details are not fully transparent and may require sales contact

        • May lack advanced project management features

        • Comprehensive collaboration tools for diverse needs.

        • Strong integration with Cisco products.

        • Supports a wide range of communication methods.

        • Setup can be complex for new users.

        • May be too feature-rich for smaller teams.

        • User-friendly instant messaging with real-time communication

        • Integrated team calendar and file sharing features

        • Effective for small business collaboration

        • Limited advanced features for large enterprises

        • Pricing details not publicly available

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Slack_customers_0

        Slack_customers_0

        Slack_customers_1

        Slack_customers_1

        Slack_customers_2

        Slack_customers_2

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        screenshots

        7 Screenshots

        Chat

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Slack or Cisco Jabber?
        Slack edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Slack and Cisco Jabber offer a free trial?
        Slack offers a free trial. Cisco Jabber does not.
        What is the starting price of Slack vs Cisco Jabber?
        Slack starts at $2.67 /Month. Cisco Jabber starts at Contact for pricing.
        What are the top alternatives to Slack?
        Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
        What are the top alternatives to Cisco Jabber?
        Top alternatives to Cisco Jabber include Cisco Webex Teams, uShare.to, Output Messenger, BBM Enterprise, Trillian.

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