ShopKeep vs Lightspeed eCom Comparison
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
Lightspeed eCom
Starting at $69 /Month
- Free Trial
- Large Enterprises
- Medium Business
Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel inventory management solution that…
Lightspeed eCom leads on user satisfaction with a 3.9-star rating across 741 reviews.
ShopKeep vs Lightspeed eCom — at a glance
| Feature | ShopKeep | Lightspeed eCom |
|---|---|---|
| Rating | 3.1 / 5 | 3.9 / 5 |
| Reviews | 135 | 741 |
| Starting price | Contact for pricing | $69 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Retail Software | Ecommerce Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | GDPR |
| Data residency | Global | Global |
Key differences between ShopKeep and Lightspeed eCom
- Pricing: Lightspeed eCom starts at $69 /Month. ShopKeep pricing is not publicly listed.
- Target audience: ShopKeep is built for Medium Business and Small Business, while Lightspeed eCom targets Large Enterprises and Medium Business.
- User satisfaction: Lightspeed eCom scores higher with a 3.9-star average.
- Deployment: ShopKeep supports SaaS/Web/Cloud, Mobile - iOS; Lightspeed eCom supports SaaS/Web/Cloud.
ShopKeep vs Lightspeed eCom — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Large Enterprises, Medium Business, Small Business
ShopKeep typically suits Medium Business and Small Business. Lightspeed eCom tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep | Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More about Lightspeed eCom |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-200 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ShopKeep and Lightspeed eCom Compare on Features?
Total Features | 24 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ShopKeep and Lightspeed eCom on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ShopKeep User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 739 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to ShopKeep and Lightspeed eCom in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ShopKeep or Lightspeed eCom?
- Lightspeed eCom edges out the other on user ratings (3.9 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ShopKeep and Lightspeed eCom offer a free trial?
- Yes, both ShopKeep and Lightspeed eCom offer a free trial.
- What is the starting price of ShopKeep vs Lightspeed eCom?
- ShopKeep starts at Contact for pricing. Lightspeed eCom starts at $69 /Month.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.
- What are the top alternatives to Lightspeed eCom?
- Top alternatives to Lightspeed eCom include ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus.