Shopify Plus vs BigCommerce Comparison
Shopify Plus
Starting at Contact for pricing
- Large Enterprises
Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From mobile-ready online stores to success…
BigCommerce
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…
Shopify Plus leads on user satisfaction with a 4.5-star rating across 348 reviews.
SpotSaaS Analysis
Shopify PlusBigCommerce
The core difference between Shopify Plus and BigCommerce lies in Shopify Plus's focus on scalability for high-volume merchants, while BigCommerce caters specifically to medium to large businesses seeking extensive customization options. Ideal buyers for Shopify Plus are large enterprises looking for a robust, scalable ecommerce solution, whereas BigCommerce is best suited for medium to large businesses that prioritize flexibility and customization in their online stores.
Who should pick which
- Scalable solution for high-volume merchants:
- Ideal for large enterprises:
- Focus on robust ecommerce features:
- Strong support for growth and expansion:
- User-friendly interface:
- Best for medium to large ecommerce businesses:
- Emphasizes customizable storefronts:
- Offers both hosted and self-hosted solutions:
- Strong product management capabilities:
- Flexible theme and order handling options:
Shopify Plus vs BigCommerce — at a glance
| Feature | Shopify Plus | BigCommerce |
|---|---|---|
| Rating | 4.5 / 5 | 3.7 / 5 |
| Reviews | 348 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises | Large Enterprises, Medium Business, Small Business |
| Category | Ecommerce Software | Ecommerce Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | — | Global |
Key differences between Shopify Plus and BigCommerce
- User satisfaction: Shopify Plus scores higher with a 4.5-star average.
- Deployment: Shopify Plus supports SaaS/Web/Cloud; BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Shopify Plus vs BigCommerce — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises
Best for medium to large ecommerce businesses needing customizable storefronts.
- You require a flexible platform combining hosted and self-hosted ecommerce solutions.
- Your team values robust product management with customizable themes and order handling.
- You want exceptional, responsive real human customer support for complex store setups.
- You are a small business seeking a simple, minimal setup ecommerce solution.
- Your business depends heavily on a wide variety of third-party apps and integrations.
Shopify Plus typically suits Large Enterprises. BigCommerce tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From ... Read More about Shopify Plus | Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Shopify Plus and BigCommerce Compare on Features?
Total Features | 13 Features | 20 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Shopify Plus and BigCommerce on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | — | 🌐 Global |
Shopify Plus User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 193 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bombas  MVMT  GymShark |  Bohemian Traders  The Pink Lily Boutique  Twirly Girl |
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Media and Screenshots
Screenshots |  1 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to Shopify Plus and BigCommerce in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Shopify Plus or BigCommerce?
- Shopify Plus edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Shopify Plus and BigCommerce offer a free trial?
- Neither Shopify Plus nor BigCommerce currently lists a free trial.
- What is the starting price of Shopify Plus vs BigCommerce?
- Shopify Plus starts at Contact for pricing. BigCommerce starts at Contact for pricing.
- What are the top alternatives to Shopify Plus?
- Top alternatives to Shopify Plus include Sharetribe, WooCommerce, BigCommerce, Square Ecommerce, Shopify.
- What are the top alternatives to BigCommerce?
- Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.