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ServiceWorks vs Salesforce Maps Comparison

Last updated:

ServiceWorks

Starting at $29 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ServiceWorks is the ultimate field service software for small to enterprise businesses. It's a total customer lifecycle solution, from acquisition, customer care, and maintenance work orders before an annual contract ren…

Salesforce Maps

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the efficiency of field workforce operatio…

ServiceWorks vs Salesforce Maps — at a glance

FeatureServiceWorksSalesforce Maps
Rating
Reviews
Starting price$29 /Month$25 /User/Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryField Service Management SoftwareLocation Intelligence Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between ServiceWorks and Salesforce Maps

  • Pricing: ServiceWorks starts at $29 /Month, while Salesforce Maps starts at $25 /User/Month.
  • Free trial: ServiceWorks offers a free trial; Salesforce Maps does not.
  • Target audience: ServiceWorks is built for Freelancers / Consultants and Large Enterprises, while Salesforce Maps targets Large Enterprises and Medium Business.
  • Deployment: ServiceWorks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Maps supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ServiceWorks vs Salesforce Maps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ServiceWorks - Field Service Management Software
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Salesforce Maps - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

ServiceWorks

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Salesforce Maps

Best for

Large Enterprises, Medium Business, Small Business

ServiceWorks typically suits Freelancers / Consultants and Large Enterprises. Salesforce Maps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ServiceWorks is the ultimate field service software for small to enterprise businesses. It's a total customer lifecycle solution, from acquisition, customer care, and maintenance work ... Read More about ServiceWorks

Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the ... Read More about Salesforce Maps

Entry Level Pricing

  • Starts from $29
  • Starts from $25

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.3/10

Not Available

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do ServiceWorks and Salesforce Maps Compare on Features?

Total Features

11 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ServiceWorks and Salesforce Maps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ServiceWorks pricing
      Salesforce Maps pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ServiceWorks User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Total customer lifecycle solution
      • Cloud-based platform
      • User-friendly interface

      Common complaints

      • May lack advanced features for large enterprises
      • Limited offline capabilities
      • Pricing can be high for small businesses

      Buyer sentiment

      No publicly available user ratings or reviews to summarize buyer sentiment.

      What buyers like

      • Enhanced location visibility
      • Optimizes field operations
      • Improves customer service

      Common complaints

      • Requires Salesforce integration
      • Limited to location intelligence
      • May need training for users

      Pros and Cons

      • Offers a holistic view of customer interactions.

      • Highly customizable to fit various business models.

      • Strong focus on maximizing customer lifetime value.

      • May not scale well for very large organizations.

      • Limited offline functionality can be a drawback.

      • Improves route optimization to save time and costs

      • Provides visibility into customer and asset locations

      • Enhances decision-making for better customer satisfaction

      • Pricing details are not publicly available

      • Limited information on integration complexity

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used ServiceWorks or Salesforce Maps? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      CEAT

      CEAT

      GEP

      GEP

      IDFC

      IDFC

      Media and Screenshots

      Screenshots

      No screenshots available.

      Territory Mapping

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ServiceWorks and Salesforce Maps in 2026

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      Related Blogs and Articles for Location Intelligence Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ServiceWorks or Salesforce Maps?
      ServiceWorks and Salesforce Maps are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Location Intelligence Software needs.
      Do ServiceWorks and Salesforce Maps offer a free trial?
      ServiceWorks offers a free trial. Salesforce Maps does not.
      What is the starting price of ServiceWorks vs Salesforce Maps?
      ServiceWorks starts at $29 /Month. Salesforce Maps starts at $25 /User/Month.
      What are the top alternatives to ServiceWorks?
      Top alternatives to ServiceWorks include Service Fusion, Housecall Pro, Smart Service, FieldAware, ServiceTitan.
      What are the top alternatives to Salesforce Maps?
      Top alternatives to Salesforce Maps include Smart Service, eSpatial, Maptive, ZooM SFA, BiznusSoft Field Service.