ServiceChannel vs Serraview vs AwareManager Comparison
ServiceChannel
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and b…
Serraview
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Serraview is a web-based software that consists of an integrated platform for managing resources, assets and contracts on both public and private facilities around the globe. Serraview enables users to manage projects an…
AwareManager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is limited to the basics, AwareMana…
ServiceChannel leads on user satisfaction with a 4.3-star rating across 93 reviews.
ServiceChannel vs Serraview vs AwareManager — at a glance
| Feature | ServiceChannel | Serraview | AwareManager |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.0 / 5 | 3.9 / 5 |
| Reviews | 93 | 9 | 15 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Facility Management Software | Facility Management Software | Facility Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — | SOC 2 |
| Data residency | Global | Global | Global |
Key differences between ServiceChannel and Serraview
- User satisfaction: ServiceChannel scores higher with a 4.3-star average.
- Deployment: ServiceChannel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Serraview supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ServiceChannel vs Serraview vs AwareManager — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Facility Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ServiceChannel typically suits Large Enterprises and Medium Business. Serraview tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time ... Read More about ServiceChannel | Serraview is a web-based software that consists of an integrated platform for managing resources, assets and contracts on both public and private facilities around the globe. Serraview ... Read More about Serraview | AwareManager software is powerful, easy to use, and instantly makes facility management team more productive, efficient and successful. Unlike other 'facility management software' that is ... Read More about AwareManager |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | — | — |
Multi-Factor Auth (MFA) | ✓ Yes | — | — |
Data Encryption | ✓ Yes | — | — |
Audit Logs | ✓ Yes | — | — |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
ServiceChannel vs Serraview User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 79 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Adidas  Crocs  H | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. | No screenshots available. |
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Videos |  3 Videos |  2 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServiceChannel or Serraview?
- ServiceChannel edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ServiceChannel and Serraview offer a free trial?
- Neither ServiceChannel nor Serraview currently lists a free trial.
- What is the starting price of ServiceChannel vs Serraview?
- ServiceChannel starts at Contact for pricing. Serraview starts at Contact for pricing.
- What are the top alternatives to ServiceChannel?
- Top alternatives to ServiceChannel include ML Work Orders, Ecotrak, envVisual FM, Facilities Online, Trackplan.
- What are the top alternatives to Serraview?
- Top alternatives to Serraview include CAFM Explorer, AwareManager, QuickFMS, eFACiLiTY, Facilities Online.