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SendGrid vs Mailgun vs SocketLabs vs SMTP - Which Tool Fits Your Business?

SendGrid
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Mailgun
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TL;DR - Quick Comparison Summary

Description

SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been ... Read More

Mailgun is the transactional email platform that offers developers a complete API for sending, receiving, and tracking emails. Mailgun provides reliable deliverability and lets you manage ... Read More

SocketLabs is a transactional email software that helps you send email newsletters, reminder emails, and other one-off communications to your users in an automated way. It's built for ... Read More

Free Trial Availability

Spotsaas Score

9.8/10

9.8/10

8.9/10

User Ratings

4.6

(81)
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Software Demo

Demo

How do SendGrid, Mailgun, SocketLabs and SMTP Compare on Features?

Total Features

35 Features

26 Features

12 Features

Unique Features

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        What Do SendGrid, Mailgun, SocketLabs and SMTP Cost?

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
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        SendGrid vs Mailgun vs SocketLabs User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        235

        Very Good

        101

        Good

        28

        Poor

        13

        Terible

        228

        Excellent

        282

        Very Good

        43

        Good

        4

        Poor

        3

        Terible

        49

        Excellent

        55

        Very Good

        7

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive ...Read more

        Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and ...Read more

        SocketLabs has been a game-changer for email marketing, offering a reliable and intuitive platform for both small and large-scale email campaigns. Users appreciate its ease of use, extensive ...Read more

        Pros and Cons

        Pros and Cons of SendGrid

        • Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.

        • API functionality - Users appreciate the quality of the API services for sending emails.

        • Poor customer support - Multiple complaints about ineffective and unresponsive customer service.

        • Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.

        Pros and Cons of Mailgun

        • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

        • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

        • Free cluster for experimentation, allowing users to test services without initial investment.

        • Excellent email deliverability and robust service, ensuring reliable messaging.

        • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

        • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

        Pros and Cons of SocketLabs

        • Easy to use interface with all necessary features for sending large volumes of emails efficiently.

        • Timely updates and security features like DMARC & DKIM for enhanced email delivery.

        • Top-notch customer service with both phone and email support.

        • Extensive help guides available for troubleshooting and self-research.

        • Lack of native alerting and reporting features, requiring additional setup for alerts.

        • Limited integration with spam-checking tools within the product.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        screenshots

        6 Screenshots

        screenshots

        8 Screenshots

        Inbound Email Parsing Service

        5 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SendGrid and Mailgun offer a Free Trial.

        SendGrid is designed for Large Enterprises, Medium Business and Small Business.

        Mailgun is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both SendGrid and Mailgun are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to SendGrid includes SMTP, Campaigner and Moosend.

        Some top alternatives to Mailgun includes SMTP, Campaigner and Moosend.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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