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ScreenMeet vs BeyondTrust Remote Support Comparison

Last updated:

ScreenMeet

4.9(9 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.

SpotSaaS Analysis

ScreenMeetBeyondTrust Remote Support

The core difference lies in ScreenMeet's focus on simple, secure screen sharing for medium-sized teams, while BeyondTrust Remote Support offers extensive session monitoring and cross-platform compatibility for a broader range of organizations. Ideal buyers for ScreenMeet are medium-sized teams in industries like SaaS and consulting, whereas BeyondTrust is suited for larger organizations in IT and healthcare seeking comprehensive remote support solutions.

- Best for secure, easy real-time screen sharing. - Ideal for medium-sized teams (50-500 employees). - Focuses on customer support and IT teams. - Strong security with end-to-end encryption. - Suitable for industries like SaaS and education. - Simple, low-complexity remote access.

- Best for secure, cross-platform remote IT support. - Ideal for organizations from 50 to 5,000 employees. - Offers extensive session monitoring and auditing. - Compatible with Windows, Mac, Linux, and mobile devices. - Suitable for IT services, healthcare, and financial sectors. - Robust security features with session recording capabilities.

ScreenMeet vs BeyondTrust Remote Support — at a glance

FeatureScreenMeetBeyondTrust Remote Support
Rating4.9 / 54.6 / 5
Reviews9418
Starting priceContact for pricing$2,097 /Year
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between ScreenMeet and BeyondTrust Remote Support

  • Pricing: BeyondTrust Remote Support starts at $2,097 /Year. ScreenMeet pricing is not publicly listed.
  • User satisfaction: ScreenMeet scores higher with a 4.9-star average.
  • Deployment: ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ScreenMeet vs BeyondTrust Remote Support — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ScreenMeet
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Biggest differences

Start here before you go deeper into features.

ScreenMeet

Best for secure, easy real-time screen sharing in medium-sized teams.

Choose if
  • You need simple, low-complexity remote access for customer support or IT teams.
  • Your team values strong security with end-to-end encryption for remote sessions.
  • You want a user-friendly interface that requires minimal training for quick adoption.
Consider alternatives if
  • Your company requires extensive customization or complex enterprise-grade workflows.
  • You are a very small business with minimal remote collaboration needs.

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.

Description

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Entry Level Pricing

  • Not Available
  • Starts from $2,097

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.9

(9)

Best Company Size

50-500 employeesMedium business
50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ScreenMeet

  • Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
  • User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
  • Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

ScreenMeet

  • 50-500 employees.
  • Industries: SaaS, Consulting, Customer Support, IT Services, Education.
  • Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

ScreenMeet

  • Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
  • Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
  • Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

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How do ScreenMeet and BeyondTrust Remote Support Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ScreenMeet and BeyondTrust Remote Support on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $2,097

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ScreenMeet pricing
      BeyondTrust Remote Support pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ScreenMeet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      0

      0

      0

      0

      80

      15

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities.

      What buyers like

      • Ease of use
      • Security
      • Real-time collaboration

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Buyer sentiment

      Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

      What buyers like

      • Cross-platform compatibility
      • Security and auditing features
      • Variety of remote support tools

      Common complaints

      • Connection stability issues
      • Slow updates for new OS versions

      Pros and Cons

      • Real-time screen sharing enabling seamless collaboration

      • User-friendly interface requiring minimal training

      • Strong security with end-to-end encryption

      • Limited information on advanced customization options

      • Potentially less suitable for very large enterprises requiring complex workflows

      • Wide compatibility with Windows, Mac, Linux, and mobile devices

      • Robust security features including session recording and auditing

      • Variety of remote tools such as display resolution changes and client action blocking

      • Slow updates following new operating system releases

      • Connection drops and slow connections to host machines

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      ScreenMeet Support Demo - ScreenMeet Support within SFDC

      2 Screenshots

      Bomgar screenshot

      8 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to ScreenMeet and BeyondTrust Remote Support in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ScreenMeet or BeyondTrust Remote Support?
      ScreenMeet edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ScreenMeet and BeyondTrust Remote Support offer a free trial?
      Yes, both ScreenMeet and BeyondTrust Remote Support offer a free trial.
      What is the starting price of ScreenMeet vs BeyondTrust Remote Support?
      ScreenMeet starts at Contact for pricing. BeyondTrust Remote Support starts at $2,097 /Year.
      What are the top alternatives to ScreenMeet?
      Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.
      What are the top alternatives to BeyondTrust Remote Support?
      Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.

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