Salesforce Field Service vs Salesforce Maps Comparison
Salesforce Field Service
Starting at $50 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field Service helps increase productivi…
Salesforce Maps
Starting at $25 /User/Month
- Large Enterprises
- Medium Business
Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the efficiency of field workforce operatio…
Salesforce Field Service leads on user satisfaction with a 4.3-star rating across 367 reviews.
Salesforce Field Service vs Salesforce Maps — at a glance
| Feature | Salesforce Field Service | Salesforce Maps |
|---|---|---|
| Rating | 4.3 / 5 | — |
| Reviews | 367 | — |
| Starting price | $50 /user/month | $25 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Field Service Management Software | Location Intelligence Software |
| Integrations | 3+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Salesforce Field Service and Salesforce Maps
- Pricing: Salesforce Field Service starts at $50 /user/month, while Salesforce Maps starts at $25 /User/Month.
- Free trial: Salesforce Field Service offers a free trial; Salesforce Maps does not.
- Deployment: Salesforce Field Service supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Maps supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Salesforce Field Service vs Salesforce Maps — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Salesforce Field Service typically suits Large Enterprises and Medium Business. Salesforce Maps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More about Salesforce Field Service | Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the ... Read More about Salesforce Maps |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Salesforce Field Service and Salesforce Maps Compare on Features?
Total Features | 17 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Field Service and Salesforce Maps on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Salesforce Field Service User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 358 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment No publicly available user ratings or reviews to summarize buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Kone  Kuka  GreenThumb |  CEAT  GEP  IDFC |
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Media and Screenshots
Screenshots |  4 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to Salesforce Field Service and Salesforce Maps in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Field Service or Salesforce Maps?
- Salesforce Field Service edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce Field Service and Salesforce Maps offer a free trial?
- Salesforce Field Service offers a free trial. Salesforce Maps does not.
- What is the starting price of Salesforce Field Service vs Salesforce Maps?
- Salesforce Field Service starts at $50 /user/month. Salesforce Maps starts at $25 /User/Month.
- What are the top alternatives to Salesforce Field Service?
- Top alternatives to Salesforce Field Service include Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, ServiceMax.
- What are the top alternatives to Salesforce Maps?
- Top alternatives to Salesforce Maps include Smart Service, eSpatial, Maptive, ZooM SFA, BiznusSoft Field Service.