Rocket.Chat vs Cisco Jabber vs Google Chat Comparison
Rocket.Chat
Starting at $2 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…
Cisco Jabber
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With…
Google Chat
Starting at $6 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…
Cisco Jabber leads on user satisfaction with a 4.2-star rating across 1,506 reviews.
Rocket.Chat vs Cisco Jabber vs Google Chat — at a glance
| Feature | Rocket.Chat | Cisco Jabber | Google Chat |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.2 / 5 | 4.3 / 5 |
| Reviews | 156 | 1,506 | 2,400 |
| Starting price | $2 /User/Month | Contact for pricing | $6 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global |
Key differences between Rocket.Chat and Cisco Jabber
- Pricing: Rocket.Chat starts at $2 /User/Month. Cisco Jabber pricing is not publicly listed.
- Free trial: Rocket.Chat offers a free trial; Cisco Jabber does not.
- User satisfaction: Cisco Jabber scores higher with a 4.2-star average.
- Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cisco Jabber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Rocket.Chat vs Cisco Jabber vs Google Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Rocket.Chat vs Cisco Jabber vs Google Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Business Instant Messaging Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Rocket.Chat typically suits Large Enterprises and Medium Business. Cisco Jabber tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat | Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms ... Read More about Cisco Jabber | Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
| ||
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Google Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
Compare Rocket.Chat, Cisco Jabber and Google Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✗ No | ✗ No | ✓ Yes |
GDPR | ✓ Yes | — | ✓ Yes |
ISO 27001 | — | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — | ✓ Yes |
Data Encryption | — | — | ✓ Yes |
Audit Logs | ✓ Yes | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Rocket.Chat vs Cisco Jabber User Reviews & Rating Comparison
User Ratings | 4.2 (based on 1506 reviews) | 4.3 (based on 2400 reviews) | |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 1506 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  The World Bank  Albourne  Illumination MacGuff | No Customers information available. | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  2 Screenshots |  1 Screenshots |  1 Screenshots |
|---|---|---|---|
Videos |  4 Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Rocket.Chat or Cisco Jabber?
- Cisco Jabber edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Rocket.Chat and Cisco Jabber offer a free trial?
- Rocket.Chat offers a free trial. Cisco Jabber does not.
- What is the starting price of Rocket.Chat vs Cisco Jabber?
- Rocket.Chat starts at $2 /User/Month. Cisco Jabber starts at Contact for pricing.
- What are the top alternatives to Rocket.Chat?
- Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
- What are the top alternatives to Cisco Jabber?
- Top alternatives to Cisco Jabber include Cisco Webex Teams, uShare.to, Output Messenger, BBM Enterprise, Trillian.