Request Tracker Comparison

Last updated: May 20, 2026

Request Tracker

2.8(10 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large global enterprises, resulting in t…

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Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

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Request Tracker

Best for

Large Enterprises, Medium Business, Small Business

Description	Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More about Request Tracker
Free Trial Availability	No free trial
SpotScore What's this? ↗	8.1/10
User Ratings Based on verified Spotsaas reviews	2.8 (10)
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Features

Total Features	5 Features
Unique Features	No unique features
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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online
API Support	Not Available
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User Reviews & Rating Comparison

User Ratings	2.8 (based on 10 reviews)
Rating Distribution	5 1 3 1 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is cautious across 10 reviews, with several recurring concerns in feedback. What buyers like Open source flexibility Widely adopted Customizable Common complaints Requires technical expertise Ongoing funding needed May lack user-friendly features
Pros and Cons	Highly customizable to fit specific organizational needs. Scalable for both small and large enterprises. Strong community support enhances development and troubleshooting. Technical expertise is necessary for setup and maintenance. Funding for ongoing development may be required.
Positive Reviews	No reviews available for the product
Negative Reviews	No reviews available for the product
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