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Compare RepsMate vs Cognigy Insights

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

RepsMate - Conversation Intelligence Software

RepsMate

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Cognigy Insights - Chatbots Software

Cognigy Insights

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Overview
Affiliate Disclosure

Description

RepsMate is a powerful conversation intelligence platform designed to help businesses gain valuable insights from customer interactions. With advanced call analytics tools, this software ... Read More

Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
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Software Demo

Demo

RepsMate has not given any software demo yet

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Features

Total Features

15 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        Get Quote

        User Reviews

        Expert's Review generated by AI

        RepsMate has proven to be an exceptional tool in our analytics stack, transforming the way we assess customer interactions and team performance. Its advanced call analytics capabilities eliminate ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • RepsMate provides robust call analytics that help businesses extract actionable insights from customer conversations, improving transparency and accuracy in decision-making.

        • The platform offers detailed reporting tools to gauge customer satisfaction levels and identify service improvement areas effectively.

        • It enables businesses to monitor agent performance over time, offering clear visibility into strengths and gaps that need coaching.

        • With real-time data capture and reporting, RepsMate empowers leadership to make confident, strategic decisions grounded in actual interaction data.

        • Teams unfamiliar with analytics-heavy platforms might face a steeper learning curve when interpreting complex call insights and reports.

        Customers

        Customers
        Vodafone

        Vodafone

        T

        T

        Banca Transilvania - BT

        Banca Transilvania - BT

        Daimler

        Daimler

        Henkel

        Henkel

        Bosch

        Bosch

        Media and Screenshots

        Screenshots
        RepsMate

        3 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        3 Videos

        Alternatives

        Alternatives
        GenieTalk.ai - Chatbots Software
        GenieTalk.ai

        5

        NordPass - Password Management Software
        NordPass

        4.7

        Refract - Conversation Intelligence Software
        Refract

        4.5

        Alterra - Chatbots Software
        Alterra
        IntelliJ IDEA - Online IDE
        IntelliJ IDEA

        4.6

        IBM Cognos Analytics - Business Intelligence Software
        IBM Cognos Analytics

        4.1

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Cognigy Insights offers Free Trial, but RepsMate does not.

        RepsMate is designed for Large Enterprises, Medium Business and Small Business.

        Cognigy Insights is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both RepsMate and Cognigy Insights are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to RepsMate includes GenieTalk.ai, NordPass, Refract, q&ai Technologies, VoiceLab, Cognigy Insights, Convin and Avoma.

        Some top alternatives to Cognigy Insights includes Alterra, IntelliJ IDEA, IBM Cognos Analytics, Conversational AI Bot, OneDash, Botbot.AI, yellow.ai, DataChat, Kindly Conversion Optimization and Convin.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA