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Relativity vs Exterro vs Z-Discovery Comparison

Last updated:

Relativity

4.5(260 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use functionality and eliminates costly de…

Exterro

4.3(99 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…

Z-Discovery

4.4(93 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Z-DISCOVERY is an eDiscovery application offers robust functionality available. Built for a small office or to handle unlimited data, it is completely scalable and provides control over searchable documents, metadata…

Relativity leads on user satisfaction with a 4.5-star rating across 260 reviews.

Relativity vs Exterro vs Z-Discovery — at a glance

FeatureRelativityExterroZ-Discovery
Rating4.5 / 54.3 / 54.4 / 5
Reviews2609993
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryeDiscovery SoftwareeDiscovery SoftwareeDiscovery Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours24/7 (Live rep), Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSUS

Key differences between Relativity and Exterro

  • Target audience: Relativity is built for Medium Business and Small Business, while Exterro targets Large Enterprises and Medium Business.
  • User satisfaction: Relativity scores higher with a 4.5-star average.
  • Deployment: Relativity supports SaaS/Web/Cloud, Installed - Windows; Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Relativity vs Exterro vs Z-Discovery — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Relativity - eDiscovery Software
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Exterro - eDiscovery Software
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Z-Discovery - eDiscovery Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Relativity

Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling.

Choose if
  • You are a litigation attorney or legal review team requiring powerful, intuitive eDiscovery tools.
  • Your organization handles complex legal reviews and needs immediate insights via a single search box.
  • You want a platform that efficiently processes large volumes of data without IT mediation.
Consider alternatives if
  • Your company lacks dedicated legal or eDiscovery teams to leverage the platform effectively.
  • You require rapid feature updates on server versions, as these lag behind the cloud offering.

Exterro

Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Choose if
  • You require comprehensive legal hold processes including employee change monitoring.
  • Your team values strong vendor collaboration and responsive customer support.
  • You need an intuitive, web-based interface with flexible, configurable workflows.
Consider alternatives if
  • You are a small business with minimal legal hold needs.
  • You need extensive out-of-the-box integrations with systems like Outlook.

Z-Discovery

Best for scalable eDiscovery with strong legal hold and support.

Choose if
  • You need to manage large or unlimited data volumes efficiently.
  • Your legal or compliance team requires an intuitive, easy-to-use interface.
  • You value responsive customer support and collaborative feature development.
Consider alternatives if
  • Your team demands highly flexible and customizable reporting options.
  • You require seamless integration with tools like Outlook or advanced interview modules.

Relativity: Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling. Exterro: Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Description

Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use ... Read More about Relativity

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro

The Z-DISCOVERY is an eDiscovery application offers robust functionality available. Built for a small office or to handle unlimited data, it is completely scalable and provides control over ... Read More about Z-Discovery

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.6/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(99)

4.4

(93)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
51-500 employees500+ employees
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Get pricing help
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Software Demo

Demo

No software demo available

Exterro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Z-Discovery has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Relativity, Exterro and Z-Discovery Compare on Features?

Total Features

9 Features

9 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Relativity, Exterro and Z-Discovery on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        Z-Discovery pricing

        Other Details

        Organization Types supported

        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Large Enterprises

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Relativity vs Exterro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        218

        14

        4

        0

        0

        61

        22

        4

        0

        0

        61

        22

        4

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Relativity's robust functionality and user-friendly interface, tempered by some concerns about server version feature gaps and support communication.

        What buyers like

        • Ease of use
        • Comprehensive toolset
        • Efficient data processing

        Common complaints

        • Feature disparity between server and cloud versions
        • Customer support responsiveness

        Buyer sentiment

        Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging.

        What buyers like

        • Ease of use
        • Customer support
        • Legal hold process efficiency

        Common complaints

        • Complexity of features
        • Limited system integrations

        Buyer sentiment

        Users generally praise Z-Discovery for its efficient legal hold process, strong customer support, and intuitive UI, though some find certain features clunky and desire more flexible reporting.

        What buyers like

        • Ease of use
        • Customer support
        • Legal hold efficiency

        Common complaints

        • Feature clunkiness
        • Limited reporting flexibility

        Pros and Cons

        • User-friendly interface with comprehensive eDiscovery tools

        • Reliable customer support and continuous innovation

        • Efficient processing and handling of large data volumes

        • Server version lags behind cloud version in features

        • Limited applications available for server clients

        • Streamlines and speeds up legal hold processes

        • Excellent customer support and partnership

        • Intuitive and easy-to-use web user interface

        • Complex features and customizations can be overwhelming without support

        • Limited integration with some systems such as Outlook

        • Streamlined legal hold process that saves time

        • Excellent customer support and responsiveness

        • Intuitive and easy-to-use web user interface

        • Some features like the interview module can be clunky

        • Limited flexibility and missing columns in report options

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        screenshots

        8 Screenshots

        Exterro Demo - EDDM-Global-Labeling-and-Optimized-Storage.png

        6 Screenshots

        screenshots

        20 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Relativity or Exterro?
        Relativity edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Relativity and Exterro offer a free trial?
        Neither Relativity nor Exterro currently lists a free trial.
        What is the starting price of Relativity vs Exterro?
        Relativity starts at Contact for pricing. Exterro starts at Contact for pricing.
        What are the top alternatives to Relativity?
        Top alternatives to Relativity include Logikcull, Cavo eD, Catalyst Insight, Everlaw, Z-Discovery.
        What are the top alternatives to Exterro?
        Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.

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