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Relativity vs Exterro Comparison

Last updated:

Relativity

4.5(260 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use functionality and eliminates costly de…

Exterro

4.3(99 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…

Relativity leads on user satisfaction with a 4.5-star rating across 260 reviews.

SpotSaaS Analysis

RelativityExterro

The core difference lies in Relativity's focus on user-friendly eDiscovery for smaller legal teams, while Exterro offers customizable workflows tailored for larger enterprises. Ideal buyers for Relativity are litigation attorneys or legal review teams, whereas Exterro is best suited for enterprise legal teams that prioritize comprehensive legal hold processes.

- Comprehensive eDiscovery tools - User-friendly interface - Ideal for small to medium businesses - Supports complex legal reviews - Offers immediate insights via single search - Best for litigation attorneys

- Customizable eDiscovery workflows - Tailored for enterprise legal teams - Strong legal hold processes - Employee change monitoring features - Emphasizes vendor collaboration - Responsive customer support

Relativity vs Exterro — at a glance

FeatureRelativityExterro
Rating4.5 / 54.3 / 5
Reviews26099
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryeDiscovery SoftwareeDiscovery Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between Relativity and Exterro

  • Target audience: Relativity is built for Medium Business and Small Business, while Exterro targets Large Enterprises and Medium Business.
  • User satisfaction: Relativity scores higher with a 4.5-star average.
  • Deployment: Relativity supports SaaS/Web/Cloud, Installed - Windows; Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Relativity vs Exterro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Relativity - eDiscovery Software
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Talk to an expert
Exterro - eDiscovery Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Relativity

Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling.

Choose if
  • You are a litigation attorney or legal review team requiring powerful, intuitive eDiscovery tools.
  • Your organization handles complex legal reviews and needs immediate insights via a single search box.
  • You want a platform that efficiently processes large volumes of data without IT mediation.
Consider alternatives if
  • Your company lacks dedicated legal or eDiscovery teams to leverage the platform effectively.
  • You require rapid feature updates on server versions, as these lag behind the cloud offering.

Exterro

Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Choose if
  • You require comprehensive legal hold processes including employee change monitoring.
  • Your team values strong vendor collaboration and responsive customer support.
  • You need an intuitive, web-based interface with flexible, configurable workflows.
Consider alternatives if
  • You are a small business with minimal legal hold needs.
  • You need extensive out-of-the-box integrations with systems like Outlook.

Relativity: Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling. Exterro: Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Description

Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use ... Read More about Relativity

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.3

(99)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

No software demo available

Exterro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Relativity and Exterro Compare on Features?

Total Features

9 Features

9 Features

Unique Features

No unique features

No unique features

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Compare Relativity and Exterro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Large Enterprises

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Relativity User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      218

      14

      4

      0

      0

      61

      22

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Relativity's robust functionality and user-friendly interface, tempered by some concerns about server version feature gaps and support communication.

      What buyers like

      • Ease of use
      • Comprehensive toolset
      • Efficient data processing

      Common complaints

      • Feature disparity between server and cloud versions
      • Customer support responsiveness

      Buyer sentiment

      Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging.

      What buyers like

      • Ease of use
      • Customer support
      • Legal hold process efficiency

      Common complaints

      • Complexity of features
      • Limited system integrations

      Pros and Cons

      • User-friendly interface with comprehensive eDiscovery tools

      • Reliable customer support and continuous innovation

      • Efficient processing and handling of large data volumes

      • Server version lags behind cloud version in features

      • Limited applications available for server clients

      • Streamlines and speeds up legal hold processes

      • Excellent customer support and partnership

      • Intuitive and easy-to-use web user interface

      • Complex features and customizations can be overwhelming without support

      • Limited integration with some systems such as Outlook

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      8 Screenshots

      Exterro Demo - EDDM-Global-Labeling-and-Optimized-Storage.png

      6 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Relativity and Exterro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Relativity or Exterro?
      Relativity edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Relativity and Exterro offer a free trial?
      Neither Relativity nor Exterro currently lists a free trial.
      What is the starting price of Relativity vs Exterro?
      Relativity starts at Contact for pricing. Exterro starts at Contact for pricing.
      What are the top alternatives to Relativity?
      Top alternatives to Relativity include Logikcull, Cavo eD, Catalyst Insight, Everlaw, Z-Discovery.
      What are the top alternatives to Exterro?
      Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.

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