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ReadyMode (formerly Xencall) vs Focus Contact Center Comparison

Last updated:

ReadyMode (formerly Xencall)

3.3(76 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features include automatic monitored lists, bu…

Focus Contact Center

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion…

ReadyMode (formerly Xencall) leads on user satisfaction with a 3.3-star rating across 76 reviews.

ReadyMode (formerly Xencall) vs Focus Contact Center — at a glance

FeatureReadyMode (formerly Xencall)Focus Contact Center
Rating3.3 / 5
Reviews76
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business
CategoryAuto Dialer SoftwareAuto Dialer Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
Data residencyUSUS

Key differences between ReadyMode (formerly Xencall) and Focus Contact Center

  • Target audience: ReadyMode (formerly Xencall) is built for Freelancers / Consultants and Large Enterprises, while Focus Contact Center targets Large Enterprises and Medium Business.
  • Deployment: ReadyMode (formerly Xencall) supports SaaS/Web/Cloud; Focus Contact Center supports SaaS/Web/Cloud.

ReadyMode (formerly Xencall) vs Focus Contact Center — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Dialer Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Focus Contact Center - Auto Dialer Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ReadyMode (formerly Xencall)

Best for small to medium sales and support teams needing reliable auto-dialing.

Choose if
  • You need strong, responsive customer service and quick support response.
  • You want customizable call scripts tailored for different campaigns.
  • You require real-time and historical reporting to track call performance.
Consider alternatives if
  • Your team demands a modern, highly intuitive, and uncluttered user interface.
  • You rely heavily on inbound text messaging as part of your workflow.

Focus Contact Center

Auto dialer for SMBs to automate lead management and appointment scheduling.

Choose if
  • You need automated appointment reminders and scheduling for SMB operations.
  • You want to boost lead conversion with custom voice response playback.
  • You require automated outbound calls for birthday, anniversary, and poll campaigns.
Consider alternatives if
  • You are a large enterprise needing advanced CRM integrations and scalability.
  • You require detailed user reviews and ratings to validate software reliability.

ReadyMode (formerly Xencall): Best for small to medium sales and support teams needing reliable auto-dialing. Focus Contact Center: Auto dialer for SMBs to automate lead management and appointment scheduling.

Description

ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features ... Read More about ReadyMode (formerly Xencall)

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More about Focus Contact Center

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.3

(76)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Compare ReadyMode (formerly Xencall) and Focus Contact Center on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ReadyMode (formerly Xencall) User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      64

      5

      2

      3

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the strong customer support and flexible dialing features despite some UI and reliability issues.

      What buyers like

      • Customer service
      • Script customization
      • Reporting features

      Common complaints

      • User interface complexity
      • System reliability

      What buyers like

      • Effective lead management
      • Automated appointment scheduling
      • Custom voice responses

      Common complaints

      • Limited advanced features
      • Basic reporting tools
      • User interface could improve

      Pros and Cons

      • Excellent and responsive customer service

      • Customizable scripts for different campaigns

      • Real-time and historical reporting capabilities

      • Intimidating and cluttered user interface

      • Limited inbound text message support

      • Automates lead management for efficiency.

      • Custom voice responses enhance customer interaction.

      • Effective appointment scheduling boosts productivity.

      • May lack advanced features for larger operations.

      • User interface may not be intuitive for all.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Call Centre house

      Call Centre house

      Holmes

      Holmes

      99Rent

      99Rent

      Media and Screenshots

      Screenshots

      No screenshots available.

      Predictive Campaign Chart

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ReadyMode (formerly Xencall) and Focus Contact Center in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ReadyMode (formerly Xencall) or Focus Contact Center?
      ReadyMode (formerly Xencall) edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ReadyMode (formerly Xencall) and Focus Contact Center offer a free trial?
      Neither ReadyMode (formerly Xencall) nor Focus Contact Center currently lists a free trial.
      What is the starting price of ReadyMode (formerly Xencall) vs Focus Contact Center?
      ReadyMode (formerly Xencall) starts at Contact for pricing. Focus Contact Center starts at Contact for pricing.
      What are the top alternatives to ReadyMode (formerly Xencall)?
      Top alternatives to ReadyMode (formerly Xencall) include Dialer360, Voiptime, Vert-Age Dialer, Mojo Dialer, ProspectBoss CRM Dialer.
      What are the top alternatives to Focus Contact Center?
      Top alternatives to Focus Contact Center include Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial.

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