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ProsperStack vs Totango Comparison

Last updated:

ProsperStack

Starting at $79 /Month

  • Free Trial
  • Medium Business
  • Small Business

ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to their credit card, and follows u…

Totango

4.2(890 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identi…

Totango leads on user satisfaction with a 4.2-star rating across 890 reviews.

SpotSaaS Analysis

ProsperStackTotango

The core difference between ProsperStack and Totango lies in their target audience, with Totango specifically designed for mid-to-large companies focusing on customer success and CRM automation, while ProsperStack's target market remains unspecified. Ideal buyers for Totango are those managing customer success in companies with 50 or more employees, whereas ProsperStack may appeal to a broader range of users without defined company size criteria.

- Pricing starts at $79 - Target market not specified - Features and capabilities not listed - Ideal for various business sizes - No specific use case provided - Limited information on customer success focus

- Best for mid-to-large companies - Focus on customer success and CRM automation - Suitable for companies with 51-500+ employees - Advanced event tracking capabilities - Ideal for managing account growth - Integrates seamlessly with CRM systems

ProsperStack vs Totango — at a glance

FeatureProsperStackTotango
Rating4.2 / 5
Reviews890
Starting price$79 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Success SoftwareCustomer Success Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between ProsperStack and Totango

  • Pricing: ProsperStack starts at $79 /Month. Totango pricing is not publicly listed.
  • Free trial: ProsperStack offers a free trial; Totango does not.
  • Target audience: ProsperStack is built for Medium Business and Small Business, while Totango targets Large Enterprises and Medium Business.
  • Deployment: ProsperStack supports SaaS/Web/Cloud; Totango supports SaaS/Web/Cloud.

ProsperStack vs Totango — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProsperStack - Customer Success Software
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Totango - Customer Success Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ProsperStack

Best for

Medium Business, Small Business

Totango

Best for mid-to-large companies needing robust customer success and CRM automation.

Choose if
  • You manage customer success or account growth in a 50+ employee company.
  • You require advanced event tracking and upsell capabilities integrated with CRM.
  • You need a flexible platform to improve customer satisfaction and revenue growth.
Consider alternatives if
  • You are a small team seeking a simple, low-cost, out-of-the-box solution.
  • You need transparent, fixed pricing without lengthy quotation processes.

ProsperStack typically suits Medium Business and Small Business. Totango tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to ... Read More about ProsperStack

Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve ... Read More about Totango

Entry Level Pricing

  • Starts from $79
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ProsperStack has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare ProsperStack and Totango on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ProsperStack pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      ProsperStack User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      12

      0

      0

      0

      0

      311

      65

      16

      1

      2

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Fast refund processing
      • Increases customer loyalty
      • Unified CRM platform

      Common complaints

      • Limited features beyond refunds
      • Not suitable for all business types
      • May require additional tools for full functionality

      Buyer sentiment

      Overall positive sentiment highlights Totango’s strong CRM features and impact on customer success, tempered by concerns over pricing transparency and complexity.

      What buyers like

      • CRM robustness
      • Customer success impact
      • Automation capabilities

      Common complaints

      • Pricing opacity
      • Setup complexity

      Pros and Cons

      • Streamlines refund processes to enhance customer experience.

      • Automated notifications keep customers informed.

      • Unified platform connects various business applications.

      • Limited features outside of refund management.

      • Not suitable for all types of businesses.

      • Robust CRM and support automation capabilities

      • Strong event tracking and upsell functionality

      • Proven ability to improve customer satisfaction and revenue growth

      • Pricing is quotation-based and not publicly available

      • May be complex for very small businesses or simple use cases

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      SAP

      SAP

      Zoom

      Zoom

      Bentley

      Bentley

      Media and Screenshots

      Screenshots

      No screenshots available.

      Onboarding

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to ProsperStack and Totango in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProsperStack or Totango?
      Totango edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ProsperStack and Totango offer a free trial?
      ProsperStack offers a free trial. Totango does not.
      What is the starting price of ProsperStack vs Totango?
      ProsperStack starts at $79 /Month. Totango starts at Contact for pricing.
      What are the top alternatives to ProsperStack?
      Top alternatives to ProsperStack include ChurnZero, Custify, ChurnTarget, Freshdesk Customer Success, Upzelo.
      What are the top alternatives to Totango?
      Top alternatives to Totango include Salesforce, Parlor, ChurnZero, ClientSuccess, Custify.

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