ProsperStack vs Totango Comparison
ProsperStack
Starting at $79 /Month
- Free Trial
- Medium Business
- Small Business
ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to their credit card, and follows u…
Totango
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identi…
Totango leads on user satisfaction with a 4.2-star rating across 890 reviews.
SpotSaaS Analysis
ProsperStackTotango
The core difference between ProsperStack and Totango lies in their target audience, with Totango specifically designed for mid-to-large companies focusing on customer success and CRM automation, while ProsperStack's target market remains unspecified. Ideal buyers for Totango are those managing customer success in companies with 50 or more employees, whereas ProsperStack may appeal to a broader range of users without defined company size criteria.
- Pricing starts at $79 - Target market not specified - Features and capabilities not listed - Ideal for various business sizes - No specific use case provided - Limited information on customer success focus
- Best for mid-to-large companies - Focus on customer success and CRM automation - Suitable for companies with 51-500+ employees - Advanced event tracking capabilities - Ideal for managing account growth - Integrates seamlessly with CRM systems
ProsperStack vs Totango — at a glance
| Feature | ProsperStack | Totango |
|---|---|---|
| Rating | — | 4.2 / 5 |
| Reviews | — | 890 |
| Starting price | $79 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between ProsperStack and Totango
- Pricing: ProsperStack starts at $79 /Month. Totango pricing is not publicly listed.
- Free trial: ProsperStack offers a free trial; Totango does not.
- Target audience: ProsperStack is built for Medium Business and Small Business, while Totango targets Large Enterprises and Medium Business.
- Deployment: ProsperStack supports SaaS/Web/Cloud; Totango supports SaaS/Web/Cloud.
ProsperStack vs Totango — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Medium Business, Small Business
Best for mid-to-large companies needing robust customer success and CRM automation.
- You manage customer success or account growth in a 50+ employee company.
- You require advanced event tracking and upsell capabilities integrated with CRM.
- You need a flexible platform to improve customer satisfaction and revenue growth.
- You are a small team seeking a simple, low-cost, out-of-the-box solution.
- You need transparent, fixed pricing without lengthy quotation processes.
ProsperStack typically suits Medium Business and Small Business. Totango tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to ... Read More about ProsperStack | Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve ... Read More about Totango |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo | ProsperStack has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare ProsperStack and Totango on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
ProsperStack User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Totango’s strong CRM features and impact on customer success, tempered by concerns over pricing transparency and complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | ![]() SAP ![]() Zoom ![]() Bentley |
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Media and Screenshots
Screenshots | No screenshots available. | 2 Screenshots |
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Videos | No videos available. | ![]() 2 Videos |
Top Alternatives to ProsperStack and Totango in 2026
Alternatives |
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Related Blogs and Articles for Customer Success Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProsperStack or Totango?
- Totango edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProsperStack and Totango offer a free trial?
- ProsperStack offers a free trial. Totango does not.
- What is the starting price of ProsperStack vs Totango?
- ProsperStack starts at $79 /Month. Totango starts at Contact for pricing.
- What are the top alternatives to ProsperStack?
- Top alternatives to ProsperStack include ChurnZero, Custify, ChurnTarget, Freshdesk Customer Success, Upzelo.
- What are the top alternatives to Totango?
- Top alternatives to Totango include Salesforce, Parlor, ChurnZero, ClientSuccess, Custify.








