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PrestaShop vs BigCommerce Comparison

Last updated:

PrestaShop

4.0(699 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

PrestaShop is shopping cart software that allows to sell online, quickly deploy an e-commerce website, manage a catalog of products, handle payments and orders, generate reports, and more. The open source solution comes…

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

PrestaShop leads on user satisfaction with a 4.0-star rating across 699 reviews.

PrestaShop vs BigCommerce — at a glance

FeaturePrestaShopBigCommerce
Rating4.0 / 53.7 / 5
Reviews699
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryShopping Cart SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between PrestaShop and BigCommerce

  • Target audience: PrestaShop is built for Freelancers / Consultants and Large Enterprises, while BigCommerce targets Large Enterprises and Medium Business.
  • User satisfaction: PrestaShop scores higher with a 4.0-star average.
  • Deployment: PrestaShop supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

PrestaShop vs BigCommerce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Shopping Cart Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PrestaShop
Talk to an expert
Talk to an expert
BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

PrestaShop

Best for customizable, multi-shop e-commerce by small to medium businesses.

Choose if
  • You need an open-source platform with extensive customization options.
  • You manage multiple stores across different countries or languages.
  • You have technical resources to handle medium-complexity setup and maintenance.
Consider alternatives if
  • You require highly responsive, dedicated customer support for technical issues.
  • You have limited budget for paid modules and themes or minimal technical expertise.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

PrestaShop: Best for customizable, multi-shop e-commerce by small to medium businesses. BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts.

Description

PrestaShop is shopping cart software that allows to sell online, quickly deploy an e-commerce website, manage a catalog of products, handle payments and orders, generate reports, and more. ... Read More about PrestaShop

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

3.7

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PrestaShop has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do PrestaShop and BigCommerce Compare on Features?

Total Features

6 Features

20 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare PrestaShop and BigCommerce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Freelancers
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Freelancers
  • Medium Business
  • Small Business

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✗ No
✓ Yes

Multi-Factor Auth (MFA)

✗ No
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✗ No
✓ Yes

Data Residency

🌐 Global
🌐 Global

PrestaShop User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

135

45

11

11

84

300

107

50

26

134

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Overall positive sentiment highlights ease of use and flexibility, tempered by concerns over costly add-ons and support responsiveness.

What buyers like

  • Ease of use
  • Community support
  • Multi-shop flexibility

Common complaints

  • Expensive paid modules and themes
  • Customer support responsiveness

Buyer sentiment

Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

What buyers like

  • Ease of use
  • Customer support
  • Product management capabilities

Common complaints

  • Complexity in setup
  • Limited app marketplace

Pros and Cons

  • Intuitive and easy to use for beginners

  • Strong community support with a wide range of modules and themes

  • Flexible multi-shop capabilities for different countries and languages

  • Limited availability of free modules and expensive add-ons

  • Customer service responsiveness issues, especially for technical problems

  • Intuitive and easy to use interface for non-developers

  • Excellent and responsive customer service and support

  • Robust product management tools with customizable themes

  • Limited selection of additional apps and connectors in the marketplace

  • Complexity in setting up product categories and discount configurations

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

No Customers information available.

Bohemian Traders

Bohemian Traders

The Pink Lily Boutique

The Pink Lily Boutique

Twirly Girl

Twirly Girl

Media and Screenshots

Screenshots

PrestaShop Screenshots

2 Screenshots

BigCommerce_Screenshot 1

7 Screenshots

Videos

No videos available.

video-0

3 Videos

Top Alternatives to PrestaShop and BigCommerce in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, PrestaShop or BigCommerce?
PrestaShop edges out the other on user ratings (4.0 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do PrestaShop and BigCommerce offer a free trial?
Neither PrestaShop nor BigCommerce currently lists a free trial.
What is the starting price of PrestaShop vs BigCommerce?
PrestaShop starts at Contact for pricing. BigCommerce starts at Contact for pricing.
What are the top alternatives to PrestaShop?
Top alternatives to PrestaShop include Snipcart, OpenCart, Invotide, X-Cart, Content Shelf.
What are the top alternatives to BigCommerce?
Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.

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