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PayU vs Opayo vs Balance Comparison

Last updated:

PayU

1.9(79 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PayU is the way to accept online payments. It provides an easy to use and robust payment processing solution that enables online merchants, businesses and corporations to accept payments using the credit or debit card of…

Opayo

4.7(4,139 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Opayo Payment Processing Software is a cloud-based solution offered to merchants that provide you with the tools to accept all forms of payment online. With powerful features such as automated recurring billing and a…

Balance

4.5(20,705 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Balance is the only payment processing software you need. Designed for merchants who value simplicity and flexibility, Balance is easy to use, has self-service features, and is packed with features that drive increased r…

Opayo leads on user satisfaction with a 4.7-star rating across 4,139 reviews.

PayU vs Opayo vs Balance — at a glance

FeaturePayUOpayoBalance
Rating1.9 / 54.7 / 54.5 / 5
Reviews794,13920,705
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Processing SoftwarePayment Processing SoftwarePayment Processing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineOnline
CertificationsSOC 2GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobalGlobal

Key differences between PayU and Opayo

  • User satisfaction: Opayo scores higher with a 4.7-star average.
  • Deployment: PayU supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Opayo supports SaaS/Web/Cloud.

Compare PayU vs Opayo vs Balance — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Processing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PayU - Payment Processing Software
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Opayo - Payment Processing Software
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Balance - Payment Processing Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

PayU

Best for

Large Enterprises, Medium Business, Small Business

Opayo

Best for mid-to-large merchants needing versatile, multi-site online payment processing.

Choose if
  • You operate multiple retail locations or e-commerce sites requiring centralized payment management.
  • Your business relies on subscription models needing automated recurring billing.
  • You need advanced reporting to monitor payment performance and financial metrics accurately.
Consider alternatives if
  • You require highly customized payment workflows beyond standard configurations.
  • You are a startup or very small business seeking low-cost or free payment solutions.

Balance

Best for

Large Enterprises, Medium Business, Small Business

PayU typically suits Large Enterprises and Medium Business. Opayo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PayU is the way to accept online payments. It provides an easy to use and robust payment processing solution that enables online merchants, businesses and corporations to accept payments ... Read More about PayU

The Opayo Payment Processing Software is a cloud-based solution offered to merchants that provide you with the tools to accept all forms of payment online. With powerful features such as ... Read More about Opayo

Balance is the only payment processing software you need. Designed for merchants who value simplicity and flexibility, Balance is easy to use, has self-service features, and is packed with ... Read More about Balance

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

1.9

(79)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare PayU, Opayo and Balance on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Opayo pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        PayU vs Opayo User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        4

        2

        2

        1

        48

        1803

        15

        4

        1

        9

        1

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is cautious across 57 reviews, with several recurring concerns in feedback.

        What buyers like

        • Easy to use
        • Robust payment solutions
        • Supports multiple payment methods

        Common complaints

        • Limited international support
        • Fees can be high
        • Basic reporting features

        Buyer sentiment

        Buyers generally express high satisfaction with Opayo's payment processing reliability and reporting features.

        What buyers like

        • Ease of use
        • Payment versatility
        • Reporting accuracy

        Common complaints

        • Pricing transparency
        • Limited customization

        Buyer sentiment

        Users generally appreciate Balance for its ease of use and flexibility, though some express concerns about pricing transparency and customization limits.

        What buyers like

        • Ease of use
        • Flexibility
        • Revenue-driving features

        Common complaints

        • Pricing opacity
        • Limited customization

        Pros and Cons

        • User-friendly interface simplifies payment acceptance

        • Supports various payment methods for customer convenience

        • Quick setup allows for immediate use

        • International support may be limited

        • Transaction fees can be high

        • Supports all forms of online payments

        • Automated recurring billing feature

        • Advanced reporting capabilities

        • Pricing details are not publicly available

        • Limited information on customization options

        • User-friendly interface with self-service features

        • Flexibility in payment processing options

        • Features that help increase revenue and manage costs

        • Pricing is quotation-based and not publicly available

        • Limited information on advanced customization capabilities

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        OLA

        OLA

        Myntra

        Myntra

        Dream11

        Dream11

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        PayUmoney Payouts

        6 Screenshots

        Settings

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        5 Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PayU or Opayo?
        Opayo edges out the other on user ratings (4.7 vs 1.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PayU and Opayo offer a free trial?
        Neither PayU nor Opayo currently lists a free trial.
        What is the starting price of PayU vs Opayo?
        PayU starts at Contact for pricing. Opayo starts at Contact for pricing.
        What are the top alternatives to PayU?
        Top alternatives to PayU include JusPay, PangoPay, Global Payments, Paytm Payment Gateway, Razorpay.
        What are the top alternatives to Opayo?
        Top alternatives to Opayo include Stripe Payments, WePay, Square Payments, SecurePay, PaySpace.

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