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Onfido vs The Closing Docs vs LEM Verify Comparison

Last updated:

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

The Closing Docs

4.7(7 reviews)

Starting at $10 Per Screening

  • Free Trial
  • Large Enterprises
  • Medium Business

The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to quickly fetch relevant financial inf…

LEM Verify

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LEM Verify, the ultimate solution for verifying customer identities effortlessly. Our pay as you go platform offers real-time checks and validation for documents, video identity, AML, KYC, PEPS, and sanctions…

The Closing Docs leads on user satisfaction with a 4.7-star rating across 7 reviews.

Onfido vs The Closing Docs vs LEM Verify — at a glance

FeatureOnfidoThe Closing DocsLEM Verify
Rating2.3 / 54.7 / 5
Reviews1557
Starting priceContact for pricing$10 Per ScreeningContact for pricing
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2SOC 2, GDPR
Data residencyGlobalUSUS

Key differences between Onfido and The Closing Docs

  • Pricing: The Closing Docs starts at $10 Per Screening. Onfido pricing is not publicly listed.
  • Free trial: The Closing Docs offers a free trial; Onfido does not.
  • User satisfaction: The Closing Docs scores higher with a 4.7-star average.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; The Closing Docs supports SaaS/Web/Cloud.

Compare Onfido vs The Closing Docs vs LEM Verify — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
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The Closing Docs - New SaaS Software
Talk to an expert
Talk to an expert
LEM Verify - New SaaS Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Onfido vs The Closing Docs vs LEM Verify comparison

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Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

The Closing Docs

Best for

Large Enterprises, Medium Business, Small Business

LEM Verify

Best for fast, real-time KYC and AML compliance in regulated industries.

Choose if
  • You need automated AML, KYC, PEPs, and sanctions screening integrated in one platform.
  • Your compliance or risk team requires quick identity verification without technical setup.
  • You want a pay-as-you-go solution with multi-document and video identity checks.
Consider alternatives if
  • You are a small business seeking low-cost or simple identity verification solutions.
  • You require transparent, fixed pricing upfront before committing to a vendor.

Onfido typically suits Large Enterprises and Medium Business. The Closing Docs tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to ... Read More about The Closing Docs

Introducing LEM Verify, the ultimate solution for verifying customer identities effortlessly. Our pay as you go platform offers real-time checks and validation for documents, video ... Read More about LEM Verify

Entry Level Pricing

  • Not Available
  • Starts from $10
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.7

(7)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

LEM Verify has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Onfido, The Closing Docs and LEM Verify Compare on Features?

Total Features

6 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Onfido, The Closing Docs and LEM Verify on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $10
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        The Closing Docs pricing

        Pricing information not available

        Other Details

        Organization Types supported

              Platforms Supported

              • Mobile - iOS
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
              Get help choosing
              Get help choosing
              Get help choosing

              Security & Compliance

              Certifications, data handling, and security controls for IT and compliance evaluators.

              SOC 2

              ✓ Yes
              ✓ Yes
              ✓ Yes

              HIPAA

              ✗ No
              ✗ No
              ✗ No

              GDPR

              ✓ Yes
              ✓ Yes

              ISO 27001

              ✓ Yes

              Single Sign-On (SSO)

              ✓ Yes

              Multi-Factor Auth (MFA)

              ✓ Yes

              Data Encryption

              ✓ Yes
              ✓ Yes
              ✓ Yes

              Audit Logs

              ✓ Yes

              Data Residency

              🌐 Global
              🇺🇸 US
              🇺🇸 US

              Onfido vs The Closing Docs User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              68

              33

              5

              3

              202

              3

              0

              0

              0

              0

              No reviews available for this product

              Spotsaas Editor’s POV generated by AI

              Buyer sentiment

              Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

              What buyers like

              • Accuracy of biometric verification
              • Comprehensive identity checks
              • Automation features to streamline onboarding

              Common complaints

              • Poor customer support
              • Complex integration process

              Buyer sentiment

              Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

              Buyer sentiment

              Insufficient public user feedback to determine overall buyer sentiment.

              What buyers like

              • Ease of use
              • Comprehensive compliance coverage
              • Speed of verification

              Common complaints

              • Lack of pricing transparency
              • Limited user reviews

              Pros and Cons

              • Advanced biometric verification using facial recognition and document checks

              • Combination of automated checks with human expert review for accuracy

              • Features that simplify onboarding such as auto-fill forms and glare detection

              • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

              • Pricing is quotation-based with no public transparency

              No pros or cons available for this product

              • Real-time identity verification with multiple document and video checks

              • Automated AML, KYC, PEPs, and sanctions screening

              • No technical expertise required for setup and customization

              • Pricing is quotation based with no public starting price

              • Limited publicly available user reviews and ratings

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Orange

              Orange

              Revolut

              Revolut

              Remitly

              Remitly

              iBEC

              iBEC

              Jonis Realty

              Jonis Realty

              Bulletproof

              Bulletproof

              Harold Benjamin

              Harold Benjamin

              Talk Talk

              Talk Talk

              Winchester White

              Winchester White

              Media and Screenshots

              Videos

              video-0

              1 Videos

              video-0

              3 Videos

              No videos available.

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              Related Blogs and Articles for Identity Verification Software

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

              Frequently asked questions

              Which is better, Onfido or The Closing Docs?
              The Closing Docs edges out the other on user ratings (4.7 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
              Do Onfido and The Closing Docs offer a free trial?
              The Closing Docs offers a free trial. Onfido does not.
              What is the starting price of Onfido vs The Closing Docs?
              Onfido starts at Contact for pricing. The Closing Docs starts at $10 Per Screening.
              What are the top alternatives to Onfido?
              Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
              What are the top alternatives to The Closing Docs?
              Top alternatives to The Closing Docs include QuickFile, Neat, Doc.It Suite, 123Landlord.com, Qualified.

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