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Onfido vs inVOID Comparison

Last updated:

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

inVOID

Starting at Contact for pricing

  • Medium Business
  • Small Business

inVOID software offers an efficient platform for quickly and easily onboarding and verifying customers. This user-friendly verification tool is the right fit for small and medium businesses, with reliable fraud checks, I…

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Onfido vs inVOID — at a glance

FeatureOnfidoinVOID
Rating2.3 / 5
Reviews155
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalUS

Key differences between Onfido and inVOID

  • Target audience: Onfido is built for Large Enterprises and Medium Business, while inVOID targets Medium Business and Small Business.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; inVOID supports SaaS/Web/Cloud.

Onfido vs inVOID — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
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Talk to an expert
inVOID - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

inVOID

Best for SMBs needing quick, user-friendly identity verification and fraud prevention.

Choose if
  • You are a small or medium business seeking simple, efficient customer onboarding.
  • Your team requires reliable fraud checks integrated with ID and smartphone verification.
  • You prefer a low-complexity setup with step-by-step guidance for compliance or risk teams.
Consider alternatives if
  • You are a large enterprise needing complex, customizable identity verification workflows.
  • You require transparent, fixed pricing or extensive integration capabilities.

Onfido: Best for fraud prevention with advanced biometric and document ID verification. inVOID: Best for SMBs needing quick, user-friendly identity verification and fraud prevention.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

inVOID software offers an efficient platform for quickly and easily onboarding and verifying customers. This user-friendly verification tool is the right fit for small and medium ... Read More about inVOID

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
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Get pricing help

Software Demo

Demo

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How do Onfido and inVOID Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Onfido and inVOID on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Onfido User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          68

          33

          5

          3

          202

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Buyer sentiment

          Insufficient user feedback and ratings available to determine overall sentiment.

          What buyers like

          • Ease of use
          • Quick onboarding
          • Fraud prevention

          Common complaints

          • Lack of pricing transparency
          • Limited user reviews

          Pros and Cons

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          • User-friendly interface with step-by-step guides

          • Quick and efficient customer onboarding process

          • Reliable fraud checks integrated with ID and smartphone verification

          • Pricing is quotation based and not publicly available

          • Limited information on advanced features or scalability

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          HCL

          HCL

          equitas

          equitas

          Pocket

          Pocket

          Media and Screenshots

          Screenshots

          No screenshots available.

          inVOID screenshot

          1 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

          Top Alternatives to Onfido and inVOID in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Onfido or inVOID?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Onfido and inVOID offer a free trial?
          Neither Onfido nor inVOID currently lists a free trial.
          What is the starting price of Onfido vs inVOID?
          Onfido starts at Contact for pricing. inVOID starts at Contact for pricing.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
          What are the top alternatives to inVOID?
          Top alternatives to inVOID include Veridate, InvoiceCloud, Qualified, Onboard.io, Workvivo.

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