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Onfido vs IDWise Comparison

Last updated:

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

IDWise

Starting at $1

  • Free Trial
  • Large Enterprises
  • Medium Business

IDWise provides an unbeatable security solution with leading Artificial Intelligence (AI) and machine learning capabilities that quickly and accurately verify an identity in seconds. Companies that use this cutting-edge…

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Onfido vs IDWise — at a glance

FeatureOnfidoIDWise
Rating2.3 / 5
Reviews155
Starting priceContact for pricing$1
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Onfido and IDWise

  • Pricing: IDWise starts at $1. Onfido pricing is not publicly listed.
  • Free trial: IDWise offers a free trial; Onfido does not.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; IDWise supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Onfido vs IDWise — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
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IDWise - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

IDWise

AI-powered identity verification for secure, fast customer onboarding.

Choose if
  • You need rapid and accurate identity checks using advanced AI and machine learning.
  • Your focus is on reducing customer abandonment to improve conversion rates.
  • You require a flexible, configurable solution suitable for mid-sized to large companies.
Consider alternatives if
  • You are a startup or small company seeking a low-cost, basic verification tool.
  • You need transparent pricing and extensive user feedback before committing.

Onfido: Best for fraud prevention with advanced biometric and document ID verification. IDWise: AI-powered identity verification for secure, fast customer onboarding.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

IDWise provides an unbeatable security solution with leading Artificial Intelligence (AI) and machine learning capabilities that quickly and accurately verify an identity in seconds. ... Read More about IDWise

Entry Level Pricing

  • Not Available
  • Starts from $1

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Onfido and IDWise Compare on Features?

Total Features

6 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Onfido and IDWise on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $1

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      IDWise pricing

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Onfido User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          68

          33

          5

          3

          202

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Buyer sentiment

          Insufficient review data available to determine overall buyer sentiment.

          What buyers like

          • AI-driven verification speed
          • Security enhancement
          • Customer conversion improvement

          Common complaints

          • Pricing opacity
          • Limited user feedback

          Pros and Cons

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          • Quick and accurate identity verification using AI and machine learning

          • Improves customer conversion rates by reducing abandonment

          • Enhances security to stay ahead of fraudsters

          • Lack of publicly available pricing information

          • Limited user reviews and ratings to assess performance

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Overview

          1 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          3 Videos

          Top Alternatives to Onfido and IDWise in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Onfido or IDWise?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Onfido and IDWise offer a free trial?
          IDWise offers a free trial. Onfido does not.
          What is the starting price of Onfido vs IDWise?
          Onfido starts at Contact for pricing. IDWise starts at $1.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
          What are the top alternatives to IDWise?
          Top alternatives to IDWise include Salesforce Identity, Authenteq, Qualified, RapidVerify, SmartTrust.

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