Which is better, Onfido or Facia?

Onfido edges out Facia based on user ratings across 155 reviews. That said, the best pick depends on your workflow — Facia may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Onfido and Facia?

Key differences between Onfido and Facia include feature depth; integration options; pricing structure. Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Onfido and Facia offer a Free trial?

Neither Onfido nor Facia offers a free trial.

Who are the typical users of Onfido?

Onfido is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Facia?

Facia is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Onfido and Facia?

Pricing details for both Onfido and Facia are unavailable.

What are the best alternatives to Onfido?

Some top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

What are the best alternatives to Facia?

Some top alternatives to Facia include Passbase, Alice Biometrics, FaceX, Qualified, Workvivo.

Onfido vs Facia Comparison

Last updated: May 18, 2026

Onfido

2.3(155 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

View Pricing Read Reviews

Facia

Starting at Contact for pricing

Large Enterprises
Medium Business

Facia is a next-generation authentication program designed to guarantee the identity of the user. Powered by cutting-edge matchmaking tech, the solution utilizes extensive biometric facial data to confirm the presence of…

View Pricing Read Reviews

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Onfido vs Facia — at a glance

Feature	Onfido	Facia
Rating	2.3 / 5	—
Reviews	155	—
Starting price	Contact for pricing	Contact for pricing
Free trial	No	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Identity Verification Software	Identity and Access Management (IAM) Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud
API	Available	Available
Support modes	Online	Online
Certifications	SOC 2, GDPR, ISO 27001	—
Data residency	Global	US

Key differences between Onfido and Facia

Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Facia supports SaaS/Web/Cloud.

Onfido vs Facia — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Onfido (311) Talk to an expert Talk to an expert	Facia Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if

You need a hybrid AI and human expert identity verification process.
Your company operates in financial services, marketplaces, or gig economy sectors.
You require flexible, configurable workflows for medium to large teams.

Consider alternatives if

You are a startup with a very limited budget needing low-cost solutions.
You want simple, low-touch identity verification with easy integration.

Facia

Best for

Large Enterprises, Medium Business, Small Business

Onfido typically suits Large Enterprises and Medium Business. Facia tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido	Facia is a next-generation authentication program designed to guarantee the identity of the user. Powered by cutting-edge matchmaking tech, the solution utilizes extensive biometric facial ... Read More about Facia
Free Trial Availability	No free trial	No free trial
User Ratings Based on verified Spotsaas reviews	2.3 (155)
Best Company Size	51-500 employees500+ employees	—
	Get pricing help	Get pricing help

Software Demo

Demo		Facia has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Onfido and Facia Compare on Features?

Total Features	6 Features	6 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Onfido and Facia on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
GDPR	✓ Yes	—
ISO 27001	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🇺🇸 US

Onfido User Reviews & Rating Comparison

User Ratings	2.3 (based on 155 reviews)	No reviews available for the product
Rating Distribution	68 33 5 3 202	No reviews available for this product
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology. What buyers like Accuracy of biometric verification Comprehensive identity checks Automation features to streamline onboarding Common complaints Poor customer support Complex integration process	What buyers like Advanced biometric verification High security User-friendly interface Common complaints Requires biometric data Potential privacy concerns Dependent on technology accuracy
Pros and Cons	Advanced biometric verification using facial recognition and document checks Combination of automated checks with human expert review for accuracy Features that simplify onboarding such as auto-fill forms and glare detection Relatively low user rating (2.3/5) indicating possible reliability or usability issues Pricing is quotation-based with no public transparency	Utilizes advanced biometric technology for high security. Eliminates impersonation risks with thorough verification methods. User-friendly interface makes it accessible for all users. Requires users to provide biometric data. Potential privacy issues may arise.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

List of Customers

Customers	Orange Revolut Remitly	No Customers information available.

Media and Screenshots

Videos	1 Videos	No videos available.

Top Alternatives to Onfido and Facia in 2026

Alternatives	Prove ID 5 Mob.id Qualified	Passbase Alice Biometrics FaceX

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Onfido or Facia?: Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Onfido and Facia offer a free trial?: Neither Onfido nor Facia currently lists a free trial.
What is the starting price of Onfido vs Facia?: Onfido starts at Contact for pricing. Facia starts at Contact for pricing.
What are the top alternatives to Onfido?: Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
What are the top alternatives to Facia?: Top alternatives to Facia include Passbase, Alice Biometrics, FaceX, Qualified, Workvivo.

Onfido vs Facia Comparison

Onfido

Facia

Onfido vs Facia — at a glance

Key differences between Onfido and Facia

Onfido vs Facia — find the better fit before you commit.

Onfido

Facia

Biggest differences

Description

Free Trial Availability

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How do Onfido and Facia Compare on Features?

Compare Onfido and Facia on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Onfido User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Videos

Top Alternatives to Onfido and Facia in 2026

Frequently asked questions