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Compare Netomi vs Salesken

Netomi - New SaaS Software
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Salesken - Conversation Intelligence Software
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Overview

Description

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to ... Read More

SalesKen is an AI-powered sales assistant designed to help businesses convert more leads. With detailed insights into lead scoring and conversion metrics, users can easily diagnose and ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

18 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          salesken pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          345

          Very Good

          4

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Netomi has impressed me with its intelligent approach to automating customer service through a robust AI framework. It’s particularly strong in offering a consistent and high-quality customer ...Read more

          SalesKen stands out as a precision tool for sales teams focused on lead conversion and performance optimization. The platform’s ability to deliver deep insights into lead behavior and rep ...Read more

          Pros and Cons
          • Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.

          • The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.

          • Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.

          • By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

          • While integration is streamlined, the initial configuration of AI responses and alignment with business systems may require considerable planning and resources.

          • Businesses with highly specialized workflows might find the platform less adaptable without custom development.

          • SalesKen excels at delivering granular visibility into lead scoring and conversion metrics, empowering sales teams to fine-tune their strategy and close deals more effectively.

          • The dashboard feature offers real-time tracking of team performance, helping managers identify top performers and areas that need coaching.

          • Compatibility with tools like Skype, Zoho, Pipedrive, Bluejeans, and RingCentral ensures smooth workflow integration without the need for excessive tool switching.

          • By analyzing conversations and identifying key moments, SalesKen provides actionable feedback to improve rep performance.

          • Despite being AI-powered, it doesn’t offer AI chatbot capabilities for automated customer interaction.

          • The platform is specialized for sales insights but doesn’t offer broader team collaboration or document sharing tools.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          GONG

          GONG

          WarnerBros

          WarnerBros

          BREX

          BREX

          CueMath

          CueMath

          WhiteHat Jr

          WhiteHat Jr

          Byjus

          Byjus

          Media and Screenshots

          Screenshots
          netomi

          4 Screenshots

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Netomi nor Salesken offers a free trial.

          Netomi is designed for Large Enterprises, Medium Business and Small Business.

          Salesken is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Netomi and Salesken are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Netomi includes involve.ai, CustomGPT, Qualified, Workvivo, M Intelligence, CSAT.AI and Nova AI.

          Some top alternatives to Salesken includes Conversica, Saleswhale, Konverse AI, q&ai Technologies, Sales.AI, Kindly Conversion Optimization, bao, Convin and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].