Compare Netomi vs FranklyAI

Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.

The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.

Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.

By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

FranklyAI blends effortlessly into Microsoft Teams, allowing users to utilize powerful AI-driven features without needing to switch platforms or learn a new interface, streamlining communication within familiar workflows.

By incorporating Conversational AI into team chats, FranklyAI boosts productivity, offering intelligent assistance in real time—be it summarizing meetings, suggesting next steps, or clarifying complex discussions.

The platform emphasizes ease of use, ensuring users can engage confidently without technical barriers, contributing to more natural and effective team interactions.

FranklyAI isn’t just about automation—it’s built with human connection in mind, ensuring that technology amplifies rather than replaces the nuances of team communication.