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Compare Motadata HelpDesk vs ManageEngine Desktop Central

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Overview

Description

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service ... Read More

Desktop Central is a Unified Endpoint Management (UEM) software. The unified endpoint management software centralizes the management of PCs, mobile phones, tablets, and other managed ... Read More

Free Trial Availability
  • Free Trial available
Spotsaas Score

8.4/10

Not Available

User Ratings

4.5

(28)
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Software Demo

Demo

ManageEngine Desktop Central has not given any software demo yet

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.4

          (based on 345 reviews)

          Rating Distribution

          Excellent

          7

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Desktop Central is a powerful Unified Endpoint Management (UEM) solution that centralizes the control and security of PCs, mobile devices, and other endpoints from a single platform. Its ...Read more

          Pros and Cons
          • IT teams can quickly resolve issues using remote control, file transfer, and troubleshooting tools, enhancing response times and reducing dependency on physical intervention.

          • With support for large-scale deployments, Desktop Central is a suitable solution for businesses of all sizes, from small organizations to large enterprises managing thousands of devices.

          • Desktop Central simplifies patch deployment by automating updates across various operating systems and third-party applications, reducing security risks and minimizing downtime.

          • The software combines system management with endpoint security, allowing IT administrators to enforce security policies, monitor vulnerabilities, and protect enterprise devices against threats.

          • While functional, the UI could benefit from a more modern and intuitive design to enhance usability and navigation.

          • While Desktop Central supports mobile device management, its capabilities in this area are not as robust as some dedicated MDM solutions.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Agent Troubleshooting Tool

          7 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Motadata HelpDesk and ManageEngine Desktop Central offer a Free Trial.

          Motadata HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine Desktop Central is designed for Large Enterprises and Medium Business.

          Pricing details for both Motadata HelpDesk and ManageEngine Desktop Central are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Motadata HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, TOPdesk, ReadyDesk, HelpdeskEddy, Milldesk, HESK and Help Desk Premier.

          Some top alternatives to ManageEngine Desktop Central includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].