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Microsoft Teams vs Shift Comparison

Last updated:

Microsoft Teams

4.8(1,709 reviews)

Starting at $4 /User/Month

  • Large Enterprises
  • Medium Business

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio and video calls, screen sharing,…

Shift

4.2(537 reviews)

Starting at $99.99 /Year

  • Large Enterprises
  • Medium Business

Shift streamlines your accounts, apps, and tasks for smooth, effortless productivity. Link every Gmail, Outlook, and Office 365 account in one unified hub and gain access to your preferred Chrome extensions. Improve web…

Microsoft Teams leads on user satisfaction with a 4.8-star rating across 1,709 reviews.

Microsoft Teams vs Shift — at a glance

FeatureMicrosoft TeamsShift
Rating4.8 / 54.2 / 5
Reviews1,709537
Starting price$4 /User/Month$99.99 /Year
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCollaboration SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Microsoft Teams and Shift

  • Pricing: Microsoft Teams starts at $4 /User/Month, while Shift starts at $99.99 /Year.
  • User satisfaction: Microsoft Teams scores higher with a 4.8-star average.
  • Deployment: Microsoft Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Shift supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Microsoft Teams vs Shift — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Teams - Collaboration Software
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Shift - New SaaS Software
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Microsoft Teams vs Shift: Biggest differences

Start here before you go deeper into features.

Microsoft Teams

Best for Microsoft 365 users needing integrated team collaboration and communication.

Choose if
  • You require seamless integration with Microsoft 365 apps for efficient workflows.
  • Your team needs robust real-time collaboration tools like co-authoring and screen sharing.
  • You want a flexible, chat-based workspace supporting audio, video calls, and file sharing.
Consider alternatives if
  • Your organization does not use Microsoft 365 products or prefers non-Microsoft ecosystems.
  • You need extensive third-party app integrations beyond the limited Microsoft Marketplace offerings.

Shift

Best for

Large Enterprises, Medium Business, Small Business

Microsoft Teams typically suits Large Enterprises and Medium Business. Shift tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More about Microsoft Teams

Shift streamlines your accounts, apps, and tasks for smooth, effortless productivity. Link every Gmail, Outlook, and Office 365 account in one unified hub and gain access to your preferred ... Read More about Shift

Entry Level Pricing

  • Starts from $4
  • Starts from $99.99

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.15

(537)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Microsoft Teams and Shift Compare on Features?

Total Features

12 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Microsoft Teams and Shift on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4
      • $99.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Microsoft Teams pricing
      Shift pricing

      Microsoft Teams vs Shift: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Microsoft Teams vs Shift Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Microsoft Teams User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1661

      149

      27

      4

      5

      404

      79

      45

      37

      75

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Microsoft Teams as a powerful collaboration tool with strong integration and communication features, though some users find its complexity challenging.

      What buyers like

      • Integration with Microsoft 365
      • Ease of communication
      • User-friendly interface

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is positive across 640 reviews, with strong overall satisfaction.

      What buyers like

      • Unified account management
      • Efficient tab organization
      • Integrates with Chrome extensions

      Common complaints

      • Can be resource-intensive
      • Learning curve for new users
      • Limited offline functionality

      Pros and Cons

      • Seamless integration with Microsoft 365 applications

      • Comprehensive communication options including chat, calls, and video meetings

      • User-friendly and intuitive interface

      • Steep learning curve for newcomers due to feature richness

      • Limited third-party app marketplace restricting advanced customizations

      • Centralizes multiple accounts for easy access.

      • Enhances productivity with effective tab management.

      • Integrates seamlessly with popular email services.

      • May slow down older computers.

      • Initial setup can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Microsoft Teams or Shift? Tell buyers what actually differs.

      Microsoft Teams and Shift Customers

      Customers

      SA Power Networks energizes

      SA Power Networks energizes

      ME and  the Bees Lemonade

      ME and the Bees Lemonade

      TREK Bicycle

      TREK Bicycle

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Index Slider Gmail

      6 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      4 Videos

      Top Alternatives to Microsoft Teams and Shift in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Teams or Shift?
      Microsoft Teams edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Teams and Shift offer a free trial?
      Neither Microsoft Teams nor Shift currently lists a free trial.
      What is the starting price of Microsoft Teams vs Shift?
      Microsoft Teams starts at $4 /User/Month. Shift starts at $99.99 /Year.
      What are the top alternatives to Microsoft Teams?
      Top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.
      What are the top alternatives to Shift?
      Top alternatives to Shift include Qualified, OfficeSpace Software, Workvivo, Shells.com, KnowledgeOS.