Matomo vs Kissmetrics vs Hitsteps vs SimilarWeb Pro Comparison
Matomo
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Matomo is Open Source Web Analytics Software (OSS) that can be installed on any own server. It allows user to easily get page views, unique visitors, referrers, search engine keywords, current browser versions, the best…
Kissmetrics
Starting at Contact for pricing
- Freelancers / Consultants
- Medium Business
Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling what is on the website--sort o…
Hitsteps
Starting at $4.99 /Month
- Large Enterprises
- Medium Business
Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…
SimilarWeb Pro
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by market across the web or within a…
Matomo vs Kissmetrics vs Hitsteps vs SimilarWeb Pro — at a glance
| Feature | Matomo | Kissmetrics | Hitsteps | SimilarWeb Pro |
|---|---|---|---|---|
| Rating | 4.2 / 5 | 4.2 / 5 | 4.4 / 5 | 4.4 / 5 |
| Reviews | 88 | 284 | 33 | 1,308 |
| Starting price | Contact for pricing | Contact for pricing | $4.99 /Month | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Web Analytics Software | Web Analytics Software | Web Analytics Software | Web Analytics Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available | Available |
| Support modes | Online | Online | Online | 24/7 (Live rep) |
| Certifications | GDPR | SOC 2, GDPR | GDPR | — |
| Data residency | — | Global | US | — |
Key differences between Matomo and Kissmetrics
- Target audience: Matomo is built for Large Enterprises and Medium Business, while Kissmetrics targets Freelancers / Consultants and Medium Business.
- Deployment: Matomo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Kissmetrics supports SaaS/Web/Cloud.
Compare Matomo vs Kissmetrics vs Hitsteps vs SimilarWeb Pro — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for organizations needing full control over web analytics data privacy.
- You require self-hosted analytics to maintain complete data ownership and privacy.
- Your team includes digital marketing managers or SEO specialists needing customizable reports.
- You want a flexible, open-source platform with strong consent-based session tracking.
- You lack technical resources to manage and maintain self-hosted software.
- You need extensive third-party integrations beyond Matomo's limited marketplace offerings.
Best for detailed customer behavior analytics in mid-sized marketing and SaaS teams.
- You need to track individual user interactions from first visit to conversion.
- Your team values detailed customer insights to inform marketing and product decisions.
- You want integration with marketing tools to evaluate and optimize strategies.
- You require advanced graphical visualizations and highly flexible data segmentation.
- You are a freelancer or very small business seeking a simple, lightweight analytics tool.
Affordable, real-time web analytics ideal for medium-sized marketing teams.
- You need instant visitor insights with real-time graphics and alerts.
- Your team prefers a simple, user-friendly interface with low setup complexity.
- You want comprehensive, customizable reports without high costs.
- Your company requires extensive third-party integrations or marketplace apps.
- You need strong multilingual support for non-English speaking teams.
Large Enterprises, Medium Business, Small Business
Matomo: Best for organizations needing full control over web analytics data privacy. Kissmetrics: Best for detailed customer behavior analytics in mid-sized marketing and SaaS teams.
Description | Matomo is Open Source Web Analytics Software (OSS) that can be installed on any own server. It allows user to easily get page views, unique visitors, referrers, search engine keywords, ... Read More about Matomo | Kissmetrics is web analytics software that helps to understand website visitors and gauge the effectiveness of the website. The analytics component of Kissmetrics does a good job of telling ... Read More about Kissmetrics | Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps | The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by ... Read More about SimilarWeb Pro |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 8.8/10 | 8.7/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employeesMedium Business | 50 to 500 employeesSmall businesses | 50 to 500 employeesMedium Business | 50 to 1,000 employees. |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Comprehensive Data Ownership: With Matomo, you gain full control over your data. Unlike other analytics platforms, it allows you to host the software on your own servers, ensuring that your sensitive information remains secure and private.
- User-Friendly Interface: Managers and team members alike will appreciate Matomo’s intuitive dashboard. It simplifies complex data sets, allowing you to quickly access actionable insights without a steep learning curve.
- Customizable Reporting: You can tailor reports to meet specific business needs. Whether you're tracking website performance or user engagement, Matomo offers flexible reporting options that help you focus on what matters most to your organization.
- Comprehensive Customer Insights: With Kissmetrics, managers gain a deeper understanding of customer behavior, enabling them to tailor marketing strategies effectively. This data-driven approach empowers teams to make informed decisions that resonate with their audience.
- Enhanced Conversion Tracking: Executives can easily track the entire customer journey—from initial interaction to conversion—allowing them to identify bottlenecks and optimize sales funnels. This insight helps in refining campaigns for maximum impact and ROI.
- Segmented Analytics: Administrators appreciate the ability to segment users based on various criteria, helping teams target specific demographics with personalized messaging. This targeted approach not only boosts engagement but also fosters stronger customer relationships.
- Comprehensive Analytics: Hitsteps provides a robust suite of analytics tools that empower managers to track and understand user behavior on their websites. By leveraging real-time data, you can make informed decisions that enhance user experience and optimize conversion rates.
- User-Friendly Interface: Designed with simplicity in mind, Hitsteps ensures that even those without a technical background can navigate its features effortlessly. This means your team can focus on insights rather than struggling with complex software.
- Customizable Reports: We understand that every business has unique needs. Hitsteps allows administrators to generate tailored reports, making it easy to highlight the metrics that matter most to your organization and share these insights with stakeholders.
- Comprehensive Market Insights: With SimilarWeb Pro, you gain access to a wealth of data that reveals market trends and competitive benchmarks. This allows managers and executives to make informed strategic decisions based on real-time insights.
- Traffic Analysis Made Simple: I find it incredibly beneficial how SimilarWeb Pro breaks down website traffic sources, helping administrators understand where their audience is coming from. This clarity enables targeted marketing efforts that drive engagement.
- Competitive Intelligence at Your Fingertips: Executives can effortlessly analyze competitors’ online performance. By comparing key metrics, teams can identify strengths and weaknesses, ultimately positioning their company for success in a crowded marketplace.
Best fit
- 50-500 employees.
- Martech, SaaS, E-commerce, Digital Marketing, Consulting.
- Digital Marketing Managers, Web Analysts, Product Managers, Data Analysts, SEO Specialists.
- 50 to 500 employees
- Martech, SaaS, E-commerce, and Digital Marketing
- Marketing Managers, Data Analysts, Product Managers, and Customer Experience Specialists
- 50 to 500 employees
- Martech, Revtech, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 50 to 1,000 employees.
- Industries include Digital Marketing, E-commerce, SaaS, Market Research, Consulting, and Competitive Intelligence.
- Typical users are Marketing Analysts, Business Development Managers, Product Managers, Digital Strategists, and Competitive Intelligence Analysts.
Reasons buyers look elsewhere
- Users may seek alternatives to Matomo for enhanced user interface experiences, as some may find its dashboard less intuitive compared to other analytics platforms that offer more visually appealing and user-friendly designs.
- Organizations requiring advanced data visualization features might consider alternatives, as other tools may provide more sophisticated charting options and customizable reporting that better meet their specific analytical needs.
- Cost considerations can drive users to explore different solutions, especially if they find that alternative platforms offer similar or superior features at a lower price point or with more flexible pricing models.
- Users may seek alternatives to Kissmetrics if they require more advanced analytics features, such as predictive modeling or machine learning capabilities, which some other platforms offer at competitive pricing.
- Companies experiencing rapid growth might find Kissmetrics' scalability limited, prompting them to explore alternatives that can better accommodate increasing data volumes and user demands without performance issues.
- Organizations with budget constraints may look for more cost-effective analytics solutions that provide similar insights and features, allowing them to optimize their marketing efforts without overspending.
- Users may seek alternatives to Hitsteps if they require more advanced analytics features, as some competitors offer deeper insights and more customizable reporting options tailored to specific business needs.
- Those looking for a more user-friendly interface might consider alternatives, especially if they find Hitsteps’ navigation complex or unintuitive, impacting their overall experience and efficiency.
- Businesses with budget constraints may explore other options that provide similar functionalities at a lower cost, ensuring they stay within their financial limits while still achieving their tracking goals.
- Users may seek alternatives due to budget constraints, as SimilarWeb Pro can be expensive for small businesses or startups, prompting them to explore more cost-effective analytics solutions that still meet their needs.
- Some users might find the user interface of SimilarWeb Pro complex or unintuitive, leading them to consider alternatives that offer a more user-friendly experience and easier navigation for less tech-savvy team members.
- Limited customization options in SimilarWeb Pro could drive users to look for alternatives that provide more tailored reporting features, allowing businesses to focus on specific metrics relevant to their industry or objectives.
Software Demo
Demo |  Hitsteps has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Matomo, Kissmetrics, Hitsteps and SimilarWeb Pro Compare on Features?
Total Features | 10 Features | 9 Features | 10 Features | 5 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Matomo, Kissmetrics, Hitsteps and SimilarWeb Pro on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | — | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Data Residency | — | 🌐 Global | 🇺🇸 US |
Matomo vs Kissmetrics vs Hitsteps User Reviews & Rating Comparison
User Ratings | ||||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Matomo's data ownership, privacy features, and user-friendly interface, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with praise for detailed analytics and ease of use, tempered by concerns over visualization limitations and occasional performance issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 1308 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  3 Videos |  3 Videos | No videos available. |
Alternatives
Alternatives |
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Related Blogs and Articles for Web Analytics Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Matomo or Kissmetrics?
- Matomo and Kissmetrics are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Web Analytics Software needs.
- Do Matomo and Kissmetrics offer a free trial?
- Neither Matomo nor Kissmetrics currently lists a free trial.
- What is the starting price of Matomo vs Kissmetrics?
- Matomo starts at Contact for pricing. Kissmetrics starts at Contact for pricing.
- What are the top alternatives to Matomo?
- Top alternatives to Matomo include SimilarWeb Pro, Google Analytics, Mixpanel, Piwik PRO, umami.
- What are the top alternatives to Kissmetrics?
- Top alternatives to Kissmetrics include SimilarWeb Pro, AgencyAnalytics, Google Analytics, Mixpanel, CustomerEngagePro.